Patient Care Coordinator

4 days ago


Rochester, Minnesota, United States Performix Business Services LLC Full time
Job Title: Patient Care Supervisor

At Performix Business Services LLC, we are seeking a highly skilled and compassionate Patient Care Supervisor to join our team. As a key member of our client services team, you will play a critical role in ensuring the highest level of patient satisfaction and experience.

Key Responsibilities:
  • Provide exceptional patient care and support, demonstrating empathy and professionalism in all interactions.
  • Verify patient appointments, communicate with colleagues to gather appointment details, and enforce institutional visitor policies.
  • Monitor patient and visitor flow, ensuring a safe and secure environment.
  • Remain calm and composed during stressful situations, effectively de-escalating conflicts and providing excellent customer service.
  • Collaborate with security technologies, such as visitor management systems and passive weapons detection systems.
Requirements:
  • High school diploma/GED required.
  • Two years of previous customer service experience in healthcare, hospitality, or service industry required.
  • Corporate Security certification preferred.
Work Schedule:

Full-time, 84 hours per two weeks pay period. Hospital schedule: 6:00 AM - 6:00 PM. Rotating days off, including every other Saturday and Sunday.

Part-time, 40 hours per two weeks pay period. Monday - Friday, 6:00 AM - 10:00 AM.



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