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Healthcare Administrative Coordinator

2 months ago

Rochester, Minnesota, United States Mayo Clinic Full time

About Mayo Clinic
Mayo Clinic is recognized as a leader in numerous specialties, as highlighted by U.S. News & World Report. Our commitment to prioritizing patient needs extends to our employees, where we offer competitive salaries and comprehensive benefits to support you and your family now and in the future.

With abundant opportunities for professional development and advancement, you can cultivate a rewarding career at Mayo Clinic.

Our environment fosters innovation, champions diversity, equity, and inclusion, and equips you with the necessary resources to excel.


Key Responsibilities

Note: Applicants are considered for various roles across the organization. Your specific availability will be discussed during the interview process.
Medical Administrative Assistants leverage their expertise to execute a range of clinical and non-clinical administrative support functions, including:

  • Managing and organizing patient documentation
  • Coordinating appointment logistics
  • Scheduling and following up on meetings, events, and travel arrangements
  • Overseeing calendars
  • Preparing reports and presentation materials
  • Handling invoices and reimbursement processes
  • Drafting and transcribing correspondence and documents
  • Assisting with departmental initiatives and projects
  • Developing and maintaining websites, databases, spreadsheets, and social media accounts
  • Answering phone calls and ensuring proper follow-up
  • Anticipating and addressing the needs of healthcare providers and patients, serving as a key resource
  • Demonstrating initiative, adaptability, and proficiency to optimize the time of those supported
  • Exhibiting strong organizational, communication, and interpersonal skills
  • Upholding a commitment to quality and excellence in service delivery
  • Maintaining confidentiality and professionalism
  • Ensuring accuracy and thoroughness in all patient-related tasks
For insights into the role and responsibilities of a Medical Administrative Assistant, please refer to the relevant resources.

Qualifications
This position requires a high school diploma or G.E.D.

with at least two years of experience in an administrative support capacity, or a one-year degree/diploma in an administrative, business, or medical-related field with a minimum of one year of relevant experience, or an associate's degree in an administrative, business, or medical-related discipline.


Experience in administrative support must encompass responsibilities such as meeting coordination, calendar management, and proficiency in business software for creating databases, spreadsheets, and presentations.

Candidates without relevant medical education or experience must complete a Medical Terminology course within six months of employment.

Knowledge of Anatomy/Physiology may also be required based on the role and background.

Possess strong organizational, customer service, professionalism, interpersonal relations, and written and verbal communication skills, along with the ability to prioritize and adapt to a fast-paced environment.

Demonstrate effective decision-making, judgment, and confidentiality, as well as attention to detail and follow-through. Experience in travel coordination and expense management is preferred. Proficient use of English grammar, punctuation, and sentence structure is essential.

Demonstrates adeptness with computer hardware and software, telecommunications, and other office equipment, with the ability to navigate multiple systems simultaneously.

Previous work-related experience within the last ten years is preferred.
No specific experience required.

Exemption Status
Nonexempt

Compensation Details
The compensation range is $28.91 per hour.

Consideration will be given to education, experience, and tenure, along with internal equity when extending job offers.

Benefits Eligibility
Yes

Work Schedule
Full Time

Hours per Pay Period
80

Schedule Details
Availability to work Monday to Friday during the day shift, from 8:00 am to 5:00 pm is required.


After completing the on-site training period, the position may allow for telework up to 50% or more, depending on location, work unit, and business needs.


Weekend Schedule
N/A

International Assignment
No

Site Overview
Mayo Clinic has expanded beyond its Minnesota origins, with employees located at major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and throughout Midwestern communities, as well as international locations.

Each Mayo Clinic site offers a unique environment where employees can thrive both professionally and personally. Explore what each distinct Mayo Clinic campus has to offer to find your ideal fit.



Affirmative Action and Equal Opportunity Employer


Mayo Clinic is dedicated to fostering an inclusive environment that values employee diversity and prohibits discrimination against any employee or candidate.

We strongly encourage women, minorities, veterans, individuals from the LGBTQ community, and people with disabilities to apply.

Reasonable accommodations for accessing job openings or applying for a position are available.

Recruiter
Briana Priniski

Equal Opportunity Commitment


Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.

Women, minorities, veterans, individuals from the LGBTQ community, and people with disabilities are strongly encouraged to apply.

Reasonable accommodations for accessing job openings or applying for a position are available.