Customer Appointment Coordinator

2 weeks ago


Rochester, Minnesota, United States American Waterworks Full time

American Waterworks, a prominent player in the foundation repair and construction sector, is seeking a Customer Appointment Coordinator to enhance our dynamic team.

Our mission is to transform the construction landscape by delivering an exceptional experience to our clients.

The Customer Appointment Coordinator serves as the main liaison with our clients, prospective clients, and various stakeholders for the purpose of:

  • Arranging sales appointments and leads
  • Coordinating annual maintenance and service opportunities
  • Scheduling installations
  • Following up on a range of inquiries

In this role, you will:

  • Represent our company by managing incoming calls
  • Set service and sales appointments
  • Schedule production installations
  • Maintain ongoing communication with clients regarding various matters

Key Responsibilities:

  • Keep customer records and databases up to date

Benefits:

  • Company-sponsored vision, dental, short-term disability, and life insurance
  • ~ 7 paid holidays

We value a combination of education and experience that demonstrates a solid track record in this field, along with a consistent work history. Candidates with previous experience in a fast-paced phone handling environment are highly encouraged to consider this opportunity.



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