IT Support Specialist Journeyman DC

3 weeks ago


Washington, Washington, D.C., United States AHU Technologies Inc Full time
Job OverviewAs a Helpdesk Specialist Journeyman DC at AHU Technologies Inc, you will be responsible for installing and configuring system hardware and software in an enterprise environment. This role requires 6-10 years of experience in installing operating system patches and upgrades, as well as expertise in supporting desktop operating systems such as Windows 10 and Mac OS X 10.10.X.

Key Responsibilities
  • Install and configure system hardware and software in an enterprise environment
  • Install operating system patches and upgrades
  • Support desktop operating systems such as Windows 10 and Mac OS X 10.10.X
  • Provide administrative support in an IT environment
  • Manage service requests for IT support in a platform such as ServiceNow
  • Troubleshoot hardware and software related issues

Requirements
  • Bachelor's degree in IT or related field or equivalent experience
  • 6-10 years of experience in installing and configuring system hardware and software
  • Expertise in supporting desktop operating systems
  • Strong customer service skills
  • Proficient time management and organizational skills
  • Microsoft certifications such as MCP

What We OfferA challenging and rewarding role with opportunities for growth and development in a dynamic and innovative company.

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