Access Services Representative 2
4 weeks ago
Transformative Opportunity at Baylor Scott & White Health
As a key member of our team, you will play a pivotal role in shaping the future of healthcare delivery at Baylor Scott & White Health. Our hospital expansion in Round Rock, Texas, presents an extraordinary opportunity to be at the forefront of innovation and excellence.
Our state-of-the-art patient tower will introduce cutting-edge facilities and services, including an innovative 11-bed Neonatal Intensive Care Unit, expanded capacities for med/surg and labor and delivery, and advanced equipment across various departments. You will be part of a dynamic team that is passionate about delivering exceptional patient care and experiences.
Key Responsibilities:
- Obtain current and accurate demographics and insurance information for patient registration
- Verify patient eligibility for insurance coverage and calculate patient liability
- Negotiate payment arrangements with patients and collect deposits as needed
- Assist patients with directions, personal escort, and medical mobility assistance
- Adhere to compliance with regard to order validation, cash policy requirements, government payor requirements, and patient safety requirements
Requirements:
- 2 years of healthcare or customer service experience or education equivalency required
- Proven good listening, interpersonal, and communication skills, and professional telephone etiquette
- Ability to maintain a professional demeanor in a highly stressful environment
- Excellent data entry, numeric, typing, and computer navigational skills
Benefits:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
As a healthcare system committed to improving the health of those we serve, we are asking our employees to model the same behaviors that we promote to our patients. Baylor Scott & White Health is an equal opportunity employer committed to ensuring a diverse workforce.
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