Customer Service Representative
4 weeks ago
As a Customer Service Representative for Amy Davis - State Farm Agent, you will play a vital role in promoting our premier insurance and financial service products. Your exceptional communication skills and customer-centric approach will empower clients to make informed decisions about their insurance needs.
Key Responsibilities- Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Professional development
- Abundant opportunities for career advancement within our agency
- License reimbursement
- Genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- Collaborative spirit, thriving in a dynamic team environment.
- Bilingual Spanish preferred
We are seeking a motivated and customer-focused individual to join our team. If you are passionate about delivering exceptional customer experiences and have a keen interest in insurance and financial services, please complete our application. We will follow up with you on the next steps in the interview process.
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