Guest Service Representative
2 weeks ago
At Dimension Hospitality LLC, we are seeking a highly skilled Guest Service Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Register and assign rooms to guests, ensuring a smooth and efficient check-in process.
- Answer guest inquiries and provide information on hotel services, local attractions, and amenities.
- Manage guest accounts, process payments, and maintain accurate records.
- Provide exceptional customer service, responding to guest needs and concerns in a timely and professional manner.
- Work collaboratively with other team members to ensure seamless operations and exceptional guest experiences.
- High school diploma or equivalent required.
- Minimum 3 months of experience in hospitality, customer service, or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic computer skills and knowledge of hotel software systems.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Discounts on hotel stays and other perks.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Service Representative
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