Customer Service Representative

3 weeks ago


Round Rock, Texas, United States Darren & Stephanie Featherstone - State Farm Agents Full time
Job Description
Position Overview

We are seeking a skilled professional to join our team as a Customer Service Representative. As a representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to establish strong relationships with our customers and provide them with the best possible experience.

Responsibilities
  • Provide prompt, accurate, and friendly customer service.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As a valued member of our team, you will receive a competitive salary, benefits, and opportunities for advancement. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Requirements
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented.
  • Organizational skills.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Dedicated to customer service.
  • Able to learn computer functions.
  • Experience in a variety of computer applications, particularly Windows.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to multi-task.
  • Ability to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).


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