Licensed Insurance Customer Service Representative

2 days ago


Round Rock, Texas, United States Rick Villarreal StaffMyAgency Full time
Job Description

At Rick Villarreal StaffMyAgency, we are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring timely and thorough activity reports to the agent.

Requirements:

  • Active Property and Casualty license
  • Excellent interpersonal and communication skills
  • Ability to work in a team environment and multi-task
  • Self-motivated and detail-oriented with a strong work ethic
  • Ability to learn computer functions and adapt to new technology

We offer a competitive compensation package, including base pay plus commissions/bonus, dental and vision benefits, and opportunities for growth and advancement within our agency. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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