Guest Service Representative

3 days ago


Round Rock, Texas, United States Dimension Hospitality Full time

Job Summary

 

As a Guest Service Representative at Dimension Hospitality, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive experience during their stay.

 

Key Responsibilities:

  • Greet and register guests, assign rooms, and provide room keys.
  • Answer inquiries about hotel services, registration, and local information.
  • Manage room availability and guest accounts.
  • Process payments and handle cash transactions.
  • Sort and distribute mail and messages.
  • Enforce hotel credit policies and maintain accurate records.

 

Requirements:

  • High School Diploma or equivalent.
  • Minimum 3 months of experience in hospitality, general office, or customer service.

 

Salary: $17.00 per hour



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