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Business Development Manager for Logistics

2 months ago


Chicago, Illinois, United States Synectics Inc. Full time
About the Role

We are seeking a highly skilled and experienced 3PL Business Development Director to join our team at Synectics Inc.

Key Responsibilities
  1. Oversee Daily Sales Operations: Lead and manage the daily sales activities, ensuring seamless execution and maximum revenue growth.
  2. Business Forecasting and Analysis: Track and analyze monthly results and trends to inform business forecasting and strategic decision-making.
  3. Sales Goal Setting and Metrics: Establish and track key performance indicators (KPIs) to measure sales performance and drive business growth.
  4. Employee Development and Training: Provide guidance, coaching, and training to employees to enhance their skills and performance.
  5. Customer Complaint Resolution: Effectively resolve escalated customer complaints, ensuring high levels of customer satisfaction.
  6. Talent Acquisition and Management: Collaborate with the HR team to recruit and manage top-tier talent, driving business growth and success.
Requirements
  1. Proven Sales and Customer Service Experience: Possess a strong background in sales, customer service, or related fields, with a proven track record of success.
  2. Book of Business: Bring a established book of business to drive revenue growth and expansion.
  3. Strong Leadership and Negotiation Skills: Demonstrate exceptional leadership qualities, negotiation skills, and the ability to build strong relationships with customers and stakeholders.
  4. Excellent Communication and Written Skills: Possess excellent written and communication skills, with the ability to effectively articulate business strategies and goals.
  5. CRM Platform Familiarity: Have a strong understanding of CRM platforms or related software, with the ability to leverage technology to drive business growth.