Logistics Account Manager
4 weeks ago
We are seeking a highly motivated and organized Carrier Account Manager to join our team at WayFinder Logistics.
Job Summary:The Carrier Account Manager will be responsible for developing and maintaining relationships with carrier accounts, negotiating pricing, and creating solutions for logistical challenges.
Key Responsibilities:- Negotiate with carriers on pricing relative to market trends
- Drive revenue growth through carrier account management
- Vetting new business opportunities and carrier selection for existing business
- Carrier price and capacity documentation for collaborative team communication
- Contribute ideas to shape process improvement and company growth
- Act as carrier escalation point to assist with the resolution of any open issues
- Ability to independently vet and onboard new carriers
- DAT posting and un-posting of assigned shipments
- Regular usage of alternate posting strategies
- Ability to independently resolve moderate carrier confrontations
- Strong communications skills with a positive and engaging personality
- Ability to work full time, Monday through Friday, with minimal after-hours responsibility
- Excellent verbal and social interaction skill sets
- Positive attitude and ability to self-motivate, as well as, self-manage
- Knowledge or interest in freight brokerage, transportation modes, and customer service
- Ability to evaluate current market conditions and rates for FTL, LTL, Refer, Partials, in real time
- Ability to learn major shipping corridors and carrier rates along these lanes
- Experience with computer systems, shortcuts, email and instant messaging
- Prior experience with a transportation management system (TMS)
- Well organized and ability to prioritize, meet deadlines and excel in handling multiple tasks simultaneously
- Comprehension of analytical reports to better familiarize with trends, markets, etc.
- Ability to work independently, as well as, within a team setting
- Proficiency with Microsoft Office Suite
- Customer Service experience
- 3+ years of experience in logistics (carrier experience strongly preferred)
- College degree strongly preferred
- A blend of education and applied work experience may be considered
Prolonged periods of sitting/standing at a desk and working on a computer
Must be able to lift 15 pounds at times
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