Logistics Account Manager

4 weeks ago


Chicago, Illinois, United States WayFinder Logistics Full time
Job Title: Carrier Account Manager

We are seeking a highly motivated and organized Carrier Account Manager to join our team at WayFinder Logistics.

Job Summary:

The Carrier Account Manager will be responsible for developing and maintaining relationships with carrier accounts, negotiating pricing, and creating solutions for logistical challenges.

Key Responsibilities:
  • Negotiate with carriers on pricing relative to market trends
  • Drive revenue growth through carrier account management
  • Vetting new business opportunities and carrier selection for existing business
  • Carrier price and capacity documentation for collaborative team communication
  • Contribute ideas to shape process improvement and company growth
  • Act as carrier escalation point to assist with the resolution of any open issues
  • Ability to independently vet and onboard new carriers
  • DAT posting and un-posting of assigned shipments
  • Regular usage of alternate posting strategies
  • Ability to independently resolve moderate carrier confrontations
Requirements:
  • Strong communications skills with a positive and engaging personality
  • Ability to work full time, Monday through Friday, with minimal after-hours responsibility
  • Excellent verbal and social interaction skill sets
  • Positive attitude and ability to self-motivate, as well as, self-manage
  • Knowledge or interest in freight brokerage, transportation modes, and customer service
  • Ability to evaluate current market conditions and rates for FTL, LTL, Refer, Partials, in real time
  • Ability to learn major shipping corridors and carrier rates along these lanes
  • Experience with computer systems, shortcuts, email and instant messaging
  • Prior experience with a transportation management system (TMS)
  • Well organized and ability to prioritize, meet deadlines and excel in handling multiple tasks simultaneously
  • Comprehension of analytical reports to better familiarize with trends, markets, etc.
  • Ability to work independently, as well as, within a team setting
  • Proficiency with Microsoft Office Suite
Preferred Qualifications:
  • Customer Service experience
  • 3+ years of experience in logistics (carrier experience strongly preferred)
  • College degree strongly preferred
  • A blend of education and applied work experience may be considered
Work Environment:

Prolonged periods of sitting/standing at a desk and working on a computer

Must be able to lift 15 pounds at times



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