Ballpark of the Palm Beaches Event Staff

7 days ago


West Palm Beach, Florida, United States Ballparkpalmbeaches Full time

**Job Summary**

The Ballpark of the Palm Beaches is seeking a highly motivated and customer-focused Guest Services Associate to join our team. As a frontline representative, you will play a vital role in ensuring that our guests have an exceptional experience at our state-of-the-art facility.

**Key Responsibilities:**

  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Assist guests with directions, information, and other requests, ensuring that they have a positive experience at the ballpark.
  • Help maintain a safe and enjoyable environment for all guests, reporting any incidents or concerns to management.
  • Work collaboratively with other team members to ensure seamless execution of events and games.
  • Stay up-to-date on safety and security protocols, ensuring that all guests are aware of and follow them.

**Requirements:**

  • Experience in a hospitality or entertainment environment is preferred.
  • A passion for working with and helping people.
  • Ability to maintain a positive attitude while handling difficult situations.
  • Reliability and commitment to meeting work schedule and job requirements.

**Work Environment:**

The job requires working in a high-activity and heavily crowded outdoor professional sports venue environment, with exposure to varying weather conditions.

**Physical Demands:**

The physical demands of the job include standing for long periods, walking long distances, and climbing stairs, as well as occasional lifting and carrying of items weighing up to 25 pounds.



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