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Ballpark of the Palm Beaches Guest Services Associate
2 months ago
The Ballpark of the Palm Beaches is seeking a highly motivated and customer-focused individual to join our team as a Guest Services Associate. As a frontline representative, you will play a vital role in ensuring that our guests have an exceptional experience at the ballpark.
Key Responsibilities- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Assist guests with directions, information, and other requests, ensuring that they have a positive experience at the ballpark.
- Work collaboratively with other team members to maintain a safe and enjoyable environment for guests.
- Enforce venue rules and regulations, ensuring that guests comply with all policies and procedures.
- Respond to emergencies and incidents in a timely and professional manner, providing assistance and support to guests as needed.
- Participate in ongoing training and development to enhance knowledge and skills, ensuring that you are equipped to provide exceptional service to guests.
- Experience in a hospitality or entertainment environment is preferred.
- A passion for working with and helping people.
- Ability to maintain a positive attitude while handling difficult situations.
- Reliability and commitment to meeting work schedule and job requirements.
This is a part-time/seasonal position, requiring the ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays. The physical demands of this role include standing for long periods, walking long distances, and climbing stairs. The ability to work in a high-activity and heavily crowded outdoor professional sports venue environment is essential.
