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Ballpark of the Palm Beaches Guest Services Associate
2 months ago
**Job Summary**
The Ballpark of the Palm Beaches is seeking a highly motivated and customer-focused Guest Services Associate to join our team. As a frontline representative, you will play a vital role in ensuring that our guests have an exceptional experience at our state-of-the-art facility.
**Key Responsibilities:**
- Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Assist guests with directions, information, and other requests, ensuring that they have a positive experience at the ballpark.
- Help maintain a safe and enjoyable environment for all guests, reporting any incidents or concerns to management.
- Work collaboratively with other team members to ensure seamless execution of events and games.
- Stay up-to-date on safety and security protocols, ensuring that all guests are aware of and follow them.
**Requirements:**
- Experience in a hospitality or entertainment environment is preferred.
- A passion for working with and helping people.
- Ability to maintain a positive attitude while handling difficult situations.
- Reliability and commitment to meeting work schedule and job requirements.
**Work Environment:**
This is a part-time/seasonal position, requiring the ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays. The physical demands of this role include standing for long periods, walking long distances, and climbing stairs. Ability to lift/move/carry items weighing up to 25lbs is also required.
**Equal Opportunity Employer:**
The Ballpark of the Palm Beaches is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
