Executive Director, Ballpark Operations

6 days ago

West Palm Beach, Florida, United States Ballparkpalmbeaches Full time
Job Summary

We are seeking a highly skilled and experienced Executive Director, Ballpark Operations to lead the operation of the Ballpark of the Palm Beaches. The successful candidate will be responsible for overseeing all aspects of business and facility operations, including ticket sales, parking sales, corporate partnerships, marketing, public relations, finance, human resources, special events, operations, housekeeping, maintenance, safety, and security.

Key Responsibilities
  • Develop and implement comprehensive business plans to maximize revenues and minimize expenses.
  • Plan, develop, and execute sales and marketing strategies to increase brand awareness and drive profitability.
  • Build and maintain strong relationships with local business organizations, community groups, and media outlets.
  • Oversee the management of all service contracts and partnership agreements.
  • Direct operations for spring training games, including day-of-game staff, promotional events, customer service, community involvement, and public relations.
  • Establish and maintain a strong, constructive, and positive relationship with the facility's full-time and game-day staff.
  • Proactively manage the performance of all staff, address personnel matters, and implement discipline and termination procedures as needed.
Requirements
  • Minimum of 7 years of experience in business operations or consulting capacity.
  • Minimum of 5 years of sales experience in sponsorship sales, sales management, ticket sales, or related fields.
  • Bachelor's Degree in related field preferred; advanced degree or MBA strongly desired.
  • Excellent communication, organizational, presentation, and listening skills.
  • Successful track record in selling and customer account management for local, regional, and national accounts.
  • High energy level and extremely motivated to succeed.
  • Interacts well with others in fast-changing environments.
  • Effective problem-solving abilities and able to motivate others through leadership.
Competencies Sought
  • Shaping strategy to align the organization to support strategic priorities.
  • Driving execution by assigning clear accountability, monitoring results, and tackling problems directly.
  • Building organizational relationships by cultivating a network internally and externally with key stakeholders.
  • Industry knowledge to maintain a thorough understanding of the competitive environment within the industry.
  • Financial acumen to recognize profitability and revenue potential in business opportunities.
  • Mature confidence and seasoned judgment to know own strengths, accept constructive feedback, and share credit.
  • Adaptability to work constructively under pressure and respond effectively to change.
  • Attracting and developing talent to attract, develop, and engage teams with diverse capabilities.

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