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Service Advisor
2 months ago
We are seeking a highly skilled Service Advisor to join our team at the Crain Automotive Team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the satisfaction of our valued clients.
Key Responsibilities- Customer Interaction: Handle customer inquiries and schedule service appointments in a timely and efficient manner.
- Product Knowledge: Provide accurate and detailed information about our products and services to customers.
- Troubleshooting: Troubleshoot and resolve product issues and concerns in a professional and courteous manner.
- Documentation: Document and update customer records based on interactions, ensuring accurate and up-to-date information.
- Knowledge Development: Develop and maintain a comprehensive knowledge base of our evolving products and services.
- Experience: Previous experience in customer service, sales, or related fields is highly desirable.
- Communication Skills: Possess excellent written and verbal communication skills, with the ability to build rapport with clients.
- Organizational Skills: Demonstrate the ability to prioritize and multitask, ensuring seamless customer service delivery.
- Professionalism: Maintain a positive and professional demeanor at all times, reflecting the Crain Automotive Team's values and standards.
- Competitive Compensation: Enjoy a competitive salary and benefits package, including industry-leading 401K and health insurance options.
- Professional Growth: Opportunities for professional growth and development, with a focus on promoting from within.
The Crain Automotive Team is a leading provider of automotive services in Arkansas, with a commitment to excellence and customer satisfaction. We are dedicated to hiring the best talent and providing a supportive and dynamic work environment. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.
