Service Advisor

4 weeks ago


Jacksonville, Florida, United States Rush Enterprises Full time
Job Title: Service Advisor

Job Summary:
Rush Truck Centers is seeking a Service Advisor to join our team. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Responsibilities:
Gather customer complaint details and expectations.
Perform vehicle walk-around inspection, verify vehicle information.
Connect to J-Pro and perform on-the-spot vehicle diagnostics. Print report.

Key Responsibilities:
Recommend additional needed service based on service history (IE: SIR).
Advise customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer's specifications.
Write up customer's vehicle problems accurately and clearly on a service input card, verify customer information. Obtain customer's signature.

Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Requirements:
High school diploma or general education degree (GED).
One year service experience; or equivalent experience and/or education.
Appropriate manufacturer training.
Valid CDL license.
Driving record that will allow insurability by the company's carrier.

Minimum Pay Rate: USD $60,000.00/Yr.

Maximum Pay Rate: USD $70,000.00/Yr.

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