Service Advisor

4 weeks ago


Jacksonville, Florida, United States Campers Inn RV Full time
Job Summary

Campers Inn RV is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will work closely with customers to schedule service work and communicate any additional service needed. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

Key Responsibilities

* Identify RV problems and services by listening to customer's description of symptoms
* Verify warranty and service contract coverage by examining records and papers
* Develop estimates by costing materials, supplies, and labor
* Handle customer complaints and maintain high customer satisfaction standards

Requirements

* A minimum of one year's RV service experience preferred
* Ability to work flexible hours, as required
* Commitment to superior customer service
* Knowledge or ability to learn company computer systems applications, including Motility Systems2K, and other software applicable
* Ability to safely handle solvents and chemicals

What We Offer

* Comprehensive health and welfare plan to all full-time employees (30+ hours/week)
* Specialized job training, certifications, and professional development
* Assistance in continuing education

About Us

Campers Inn RV is a leading provider of RV sales, service, and parts. We are committed to providing exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about the RV industry, we encourage you to apply for this exciting opportunity.
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