Admissions Support Specialist

2 weeks ago


Montgomery, Alabama, United States Ensemble Health Partners Full time
Position Overview:

As a vital member of our team, the Patient Access Specialist plays a crucial role in ensuring seamless patient admissions and service delivery. This position is essential for maintaining the operational efficiency of our healthcare facility.

Key Responsibilities:
  • Accurately assign Medical Record Numbers (MRNs) and perform compliance checks for medical necessity.
  • Provide patients with clear instructions and collect necessary insurance information.
  • Process physician orders and utilize designated tools to enhance service quality.
  • Deliver exceptional customer service, adhering to established policies and demonstrating compassion in all interactions.
  • Conduct audits on patient accounts to ensure accuracy and compliance with regulatory standards.
  • Manage pre-registration tasks, including inbound and outbound communications to gather essential patient information.
  • Facilitate the explanation of consent forms and distribute necessary educational materials to patients.
  • Review insurance eligibility and enter relevant data to support billing processes.
  • Screen for medical necessity using appropriate software and inform patients about potential non-payment scenarios.

Qualifications:
  • Minimum of 1 year of experience in a customer service role.
  • High School Diploma or GED is required.
  • Certification in Revenue Cycle Management (CRCR) is required within six months of hire, with costs covered by the company.

Why Join Us:

At Ensemble Health Partners, we prioritize our employees' growth and well-being. We offer a comprehensive benefits package that includes:

  • Healthcare coverage and retirement plans.
  • Opportunities for professional development and tuition reimbursement.
  • A culture that fosters collaboration, innovation, and personal growth.
  • Recognition programs to celebrate outstanding contributions.

We are committed to creating an inclusive workplace that values diversity and provides equal opportunities for all employees.


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