Medical Admissions Specialist
2 weeks ago
As a vital member of our team, the Patient Access Specialist plays a crucial role in ensuring a seamless experience for patients seeking services. This position involves a variety of responsibilities aimed at enhancing patient satisfaction and operational efficiency.
Key Responsibilities:
- Facilitate the admission process for patients requiring hospital services.
- Accurately assign Medical Record Numbers (MRNs) and conduct medical necessity checks.
- Provide clear patient instructions and collect essential insurance information.
- Process physician orders with attention to detail.
- Manage incoming and outgoing calls through the telephone switchboard.
- Deliver exceptional customer service while adhering to established policies.
- Utilize auditing and reporting systems to maintain account accuracy.
- Pre-register patient accounts prior to their visits, ensuring all necessary information is obtained.
- Explain consent forms to patients and secure required signatures.
- Review insurance eligibility responses and input benefit data accurately.
- Screen for medical necessity using appropriate software tools.
Qualifications:
- Minimum of 1 year of experience in customer service.
Education Requirements:
- High School Diploma or GED is required.
Certifications:
- Certification in Revenue Cycle Management (CRCR) is required within six months of hire, with costs covered by the company.
Why Join Us:
At Ensemble Health Partners, we are committed to fostering a supportive and rewarding work environment. Our associates are recognized for their contributions and are provided with opportunities for professional growth and development.
Benefits:
We offer a comprehensive benefits package designed to support the overall well-being of our associates and their families, including healthcare, retirement plans, and wellness programs.
Our Culture:
We prioritize a culture that values our associates, encouraging them to perform at their best and to be their authentic selves.
Recognition:
We have established incentive programs to acknowledge and reward employees who consistently exceed expectations.
Ensemble Health Partners is an equal opportunity employer, dedicated to creating an inclusive environment for all employees.
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