Medical Admissions Specialist

2 weeks ago


Montgomery, Alabama, United States Ensemble Health Partners Full time
Position Overview:

As a vital member of our team, the Patient Access Specialist plays a crucial role in ensuring a seamless experience for patients seeking services. This position involves a variety of responsibilities aimed at enhancing patient satisfaction and operational efficiency.

Key Responsibilities:
  • Facilitate the admission process for patients requiring hospital services.
  • Accurately assign Medical Record Numbers (MRNs) and conduct medical necessity checks.
  • Provide clear patient instructions and collect essential insurance information.
  • Process physician orders with attention to detail.
  • Manage incoming and outgoing calls through the telephone switchboard.
  • Deliver exceptional customer service while adhering to established policies.
  • Utilize auditing and reporting systems to maintain account accuracy.
  • Pre-register patient accounts prior to their visits, ensuring all necessary information is obtained.
  • Explain consent forms to patients and secure required signatures.
  • Review insurance eligibility responses and input benefit data accurately.
  • Screen for medical necessity using appropriate software tools.

Qualifications:
  • Minimum of 1 year of experience in customer service.

Education Requirements:
  • High School Diploma or GED is required.

Certifications:
  • Certification in Revenue Cycle Management (CRCR) is required within six months of hire, with costs covered by the company.

Why Join Us:

At Ensemble Health Partners, we are committed to fostering a supportive and rewarding work environment. Our associates are recognized for their contributions and are provided with opportunities for professional growth and development.


Benefits:

We offer a comprehensive benefits package designed to support the overall well-being of our associates and their families, including healthcare, retirement plans, and wellness programs.


Our Culture:

We prioritize a culture that values our associates, encouraging them to perform at their best and to be their authentic selves.


Recognition:

We have established incentive programs to acknowledge and reward employees who consistently exceed expectations.


Ensemble Health Partners is an equal opportunity employer, dedicated to creating an inclusive environment for all employees.


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