Computer Lab Support Specialist

2 weeks ago


Montgomery, Alabama, United States Auburn University at Montgomery Full time

Position Overview

Classification Title

Computer Lab Support Specialist

Job Summary

The Computer Lab Support Specialist plays a vital role in assisting users with various technological resources within the lab environment. This position is essential for maintaining a conducive learning atmosphere by ensuring that all equipment is functioning properly and that users receive the necessary support.

Key Responsibilities:

1. Provide assistance and guidance to users regarding printers, computers, and other technological equipment.
2. Maintain cleanliness and enforce health guidelines within the lab, ensuring compliance with campus policies.
3. Regularly sanitize lab spaces and equipment as users exit the facility.
4. Safeguard all equipment, ensuring it is treated with care and not removed without proper authorization.
5. Document any equipment damages or malfunctions and report them to management.

Qualifications:

- A friendly and enthusiastic demeanor with a willingness to learn.
- Strong customer service and problem-solving skills.
- Effective communication abilities in both spoken and written English.
- Capability to work independently with minimal supervision.
- Experience in maintaining computer hardware and software is preferred.
- Availability to work evenings and weekends as needed.

Department
Information Technology Services

Application Instructions
Interested candidates are encouraged to prepare their application materials, including a resume and class schedule, for submission. This position requires a resume to complete the application process.

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