IT Support Specialist

1 week ago


Montgomery, Alabama, United States TEKsystems Full time
IT Support Specialist at TEKsystems

Are you prepared to contribute to a transformative initiative in the healthcare sector? We are currently in search of an IT Support Specialist for a specialized project at a Donor Center Facility. Your role will involve implementing cutting-edge hardware technology to enhance plasma testing and vaccination operations.

  • Proficient in the setup and installation of Kiosks, Tablets, PCs, and Printers
  • Capable of meticulously following guidelines and assisting in the refinement of operational playbooks
  • Reliable and innovative in approach

Job Overview:

The chosen candidate will provide on-site technical assistance and installation services. Key responsibilities include:

  • Deploying the necessary number of technicians for hardware installations
  • Setting up equipment such as PCs, Phones, Printers, and Kiosks
  • Documenting improvements and outdated procedures
  • Capturing images to enhance deployment strategies

Main Responsibilities:

  • Assessing equipment quantities and designated locations
  • Incorporating configuration specifications into the operational playbook
  • Communicating essential information to engineering teams
  • Ensuring technicians are equipped with the necessary tools
  • Finalizing processes and securing approvals

Essential Skills:

Windows 10, Technical Support, Hardware Management, Imaging, Active Directory, Deployment, Desktop Hardware

Experience Level: Entry Level

Work Environment:

Expect moderate construction activities at new sites. Comfort in a dynamic and noisy environment is crucial.

Additional Qualifications:

Dependable, trustworthy, and eager to support the success of our initiatives.

Company Impact:

Play a vital role in establishing 28 new donor centers this year, enhancing revenue and market presence in the Plasma sector.

Business Challenge:

Addressing the complexities of deploying technicians to remote areas and securing necessary hardware for projects.



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