Client Support Specialist

1 week ago


Montgomery, Alabama, United States Dixie Electric, Plumbing, & Air Full time
Client Support Specialist Job Overview

Dixie Electric, Plumbing, & Air is on the lookout for a committed individual to become a part of our team as a full-time Client Support Specialist. This role is ideal for those who are passionate about delivering outstanding service and are eager to contribute to a company that prioritizes professionalism and customer satisfaction.

Key Responsibilities:
  • Deliver exceptional client experiences and effective solutions.
  • Address client inquiries and resolve issues with professionalism.
  • Collaborate effectively with team members to enhance service delivery.
  • Maintain precise records of client interactions and transactions.
  • Complete assigned administrative duties efficiently.
Required Qualifications:
  • At least 5 years of experience in a phone-based customer service role.
  • Excellent communication and problem-solving abilities.
  • Capability to manage multiple tasks while remaining composed under pressure.
  • Proficiency in Microsoft Office Suite.
  • Must successfully pass a background check and be at least 18 years of age.
Employee Benefits:
  • Competitive salary structure
  • 401k plan with matching contributions
  • Paid holidays and vacation time
  • Health insurance options for employees and their families
  • Incentive programs and opportunities for professional growth

Become a part of our team and experience a workplace that values service excellence, mutual respect, and ongoing improvement.



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