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Business Development Associate

2 months ago

Huntsville, Alabama, United States Shon Henry - State Farm Agent Full time
Job Overview

As a key member of our team at Shon Henry - State Farm Agent, we are seeking a highly motivated and customer-focused individual to fill the role of Account Representative. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer experiences and driving business growth through value-based conversations.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers to understand their needs and preferences.
    • Follow up with customers to ensure their satisfaction and address any concerns.
  • Insurance Solutions
    • Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
    • Work with the agent to develop and implement effective marketing strategies to promote insurance products.
  • Team Collaboration
    • Contribute to a collaborative team environment to achieve business objectives.
    • Support the agent in managing the website and social media content to enhance the customer experience.
Requirements
  • Customer Focus
    • Excellent communication and interpersonal skills to build strong relationships with customers.
    • Ability to understand and address customer needs and concerns.
  • Business Acumen
    • Basic knowledge of insurance products and services.
    • Ability to learn and understand complex insurance concepts.
  • Technical Skills
    • Proficiency in computer applications, particularly Windows.
    • Ability to learn and adapt to new technology and software.
  • Personal Qualities
    • Self-motivated and proactive in problem-solving.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive Compensation
    • Hourly pay plus commission/bonus structure.
  • Benefits
    • Paid time off (vacation and personal/sick days).