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Elite Sales Coordinator

2 months ago

Fort Worth, Texas, United States Dickies Arena Full time

Position Title: Premium Sales Coordinator

Department: Marketing

Company Overview: Dickies Arena is a premier multipurpose venue that hosts a variety of events, including concerts and sporting activities. It is operated by Trail Drive Management Corp, ensuring a high standard of service and client satisfaction.

Classification: Non-exempt Full Time

Overview: We are looking for a dedicated Premium Sales Coordinator who possesses a strong background in the arena sector. This role is essential in enhancing our sales initiatives and maintaining exceptional client relationships.

Key Responsibilities:

  • Develop and nurture relationships with clients to ensure satisfaction and loyalty.
  • Collaborate effectively with various departments to meet client needs.
  • Assist management in expanding the premium client portfolio.
  • Oversee the processing of transaction documentation.
  • Facilitate the renewal of contracts for premium seat holders.
  • Stay informed about industry trends and communicate relevant updates.
  • Address customer inquiries and resolve any issues promptly.
  • Manage ticketing processes for premium seating arrangements.
  • Coordinate and fulfill client requests efficiently.
  • Be available for all event days to support client needs.
  • Serve as the primary contact for premium clientele.
  • Perform additional duties as required.

Qualifications: Candidates should demonstrate confidence in engaging with high-profile clients, possess excellent communication skills, and have a strong work ethic. Customer service experience is essential, and a Bachelor's degree along with familiarity with TicketMaster is preferred.