Sales Lead Coordinator

4 weeks ago


Fort Worth, Texas, United States One Hour Air Conditioning and Heating Full time
Job Title: Sales Lead Coordinator

At One Hour Air Conditioning and Heating, we are seeking a highly motivated and organized Sales Lead Coordinator to join our team. As a Sales Lead Coordinator, you will be responsible for managing customer inquiries, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage incoming customer inquiries and convert them into scheduled leads
  • Educate customers on our products and services, and make recommendations based on their needs
  • Follow up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits
  • Assist customers with responding to emails and walking them through our website
  • Proactively drive marketing efforts to ensure each Home Comfort Advisor receives at least 2 leads per day
  • Ensure direct mail and newspaper campaigns are correctly produced and distributed on time
  • Communicate all lead production and marketing needs to the Sales Manager
  • Conduct follow-up calls to clients who recently had service/maintenance performed to generate additional sales leads
  • Provide daily reports of sales and lead information to the Administration Manager
Requirements:
  • 3-5 years of previous customer service experience
  • 1-2 years of previous telephone lead generation experience
  • Strong negotiation skills and the ability to communicate clearly in a positive, nurturing manner
  • Ability to explain complex topics clearly and concisely
  • Strong relationship building and active listening skills, customer-focused and disciplined
  • Computer proficiency to include Microsoft Word and Excel
  • Valid Driver's License and clean driving record
Preferred Qualifications:
  • Advanced Degree in a related field
Work Environment:
  • General Office Setting
  • Extended work hours to include day and/or evening shifts

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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