Sales Lead Coordinator

1 week ago


Fort Worth, Texas, United States One Hour Air Conditioning and Heating Full time
Job Title: Sales Lead Coordinator

We are seeking a highly motivated and organized Sales Lead Coordinator to join our team at One Hour Air Conditioning and Heating. As a Sales Lead Coordinator, you will be the point of contact for colleagues and customers, responsible for taking incoming customer inquiries and converting them into scheduled leads.

Key Responsibilities:
  • Take inbound calls from potential and current clients regarding sales products and convert 90% of interest calls into scheduled leads
  • Educate homeowners on products and service offerings and make recommendations based on their needs
  • Follow up with customers after proposals have been provided to answer any outstanding questions and schedule additional sales visits or convert proposal into sold work
  • Assist customers by responding to emails and walking them through our website
  • Proactively drive marketing efforts to ensure each Home Comfort Advisor receives at least 2 leads per day
  • Ensure direct mail and newspaper campaigns are correctly produced and distributed on time
  • Communicate all lead production and marketing needs to the Sales Manager
  • Conduct follow up calls to clients who recently had service/maintenance performed to generate additional sales leads
  • Provide daily report of sales and lead information to Administration Manager
Requirements:
  • 3-5 years of previous customer service experience
  • 1-2 years of previous telephone lead generation experience
  • Strong negotiation skills and the ability to communicate clearly in a positive, nurturing manner
  • Ability to explain complex topics clearly and concisely
  • Strong relationship building and active listening skills, customer focused and disciplined
  • Computer proficiency to include Microsoft Word and Excel
  • Valid Driver's License and clean driving record
What We Offer:
  • PTO Accruals begin on Day 1
  • Medical, Dental, Vision options as well as Company Paid for Life Insurance
  • IRA Match up to 3%
  • A Culture that is different than anywhere you've ever worked
  • Flexible working hours
  • Leadership Development Classes
  • Growth Opportunities with a Fast Growing Company

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.


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