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Business Development Representative

2 months ago

Nashville, Tennessee, United States T-Mobile Full time
Job Overview

The Business Sales Associate for T-Mobile At Work is responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile's ever-evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.

Key Responsibilities
  • Answers inbound sales calls directly from prospective and/or existing business customers, building rapport by probing for needs and recommending appropriate solutions.
  • Expert in all T-Mobile products and services to right-fit customers, ensuring customer satisfaction and loyalty.
  • Accepts orders, closes sales, maintains customer records, and completes required documentation.
  • Meets monthly, quarterly, and annual sales objectives based on targeted metrics.
  • Uncover opportunities greater than 20 units and sets appointments for outside sales reps, providing all details uncovered for them to close the more complex sale.
  • Successfully completes continuing training to maintain knowledge of products, services, and sales approaches.
  • Utilizes automated knowledge systems and training tools to deliver exceptional service, meeting T-Mobile's productivity and quality standards.
Requirements
  • High School Diploma/GED (Required)
  • Less than 2 years Sales experience with quota/in a commissioned environment.
  • Telesales experience
  • Business sales experience
  • Proven sales track record
  • Customer service experience
  • Communication (Required)
  • Windows (Required)
  • Inside Sales (Preferred)
  • T-Mobile Tools & System Knowledge (Preferred)
  • Customer Service (Preferred)
Benefits

T-Mobile offers a competitive Total Rewards Package, including a base salary and compensation package, annual stock grant, employee stock purchase plan, 401(k), and access to free money coaches. Employees also enjoy multiple wealth-building opportunities and a comprehensive benefits package, including medical, dental, and vision insurance, a flexible spending account, paid time off, and up to 12 paid holidays.

Why Join T-Mobile?

T-Mobile is an Equal Opportunity Employer, committed to diversity and inclusion. We believe that talent comes in all forms and strive to create a workplace that is welcoming and inclusive for all employees. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling.