Membership Engagement Specialist

2 weeks ago


New York, New York, United States ISMG - Information Security Media Group Full time
Job Overview

About Our Organization
Collaboration, Insight, and Leadership

ISMG - Information Security Media Group is a leading exclusive community for executives and thought leaders in the realms of information security, cybersecurity, and information technology. Our members benefit from a comprehensive platform that facilitates peer networking, knowledge exchange, executive education, and professional development.

Position Summary
We are in search of a Community Engagement Manager to spearhead the implementation of ISMG's membership engagement initiatives. This pivotal role within our engagement and distribution team demands a customer-centric approach combined with a research-oriented mindset to formulate models that enhance our understanding of the ISMG community.

The primary objective is to connect with executive members to drive impact and evaluate the success of both online and offline engagement strategies. By analyzing the behaviors, needs, and networks of ISMG's digital community, the Community Engagement Manager will play a crucial role in strengthening and expanding the community, ultimately aiming for sustainability and growth.

Key Responsibilities

  • Craft and implement content for ISMG Talks.
  • Serve as a liaison between ISMG members and event and editorial teams.
  • Facilitate and manage exclusive working groups for members.
  • Identify collaborative opportunities that encourage ongoing engagement within the ISMG app.
  • Conduct annual assessments with members to ensure tailored value delivery.
  • Utilize quantitative and qualitative research methods, including survey design.
  • Synthesize extensive research and data into clear presentations.
  • Develop marketing strategies informed by analysis for key initiatives.
  • Formulate and execute membership strategies, programs, and activities.
  • Moderate daily interactions within the ISMG app to foster consistent engagement.

Qualifications

  • A Bachelor’s Degree or higher in Public Relations, Communication, Marketing, or related fields.
  • A minimum of 3 years of experience in membership or community management.
  • Experience collaborating with CISOs or other C-Level executives.
  • Strong understanding of the cybersecurity sector and technology (B2B experience preferred).
  • Previous experience in Events or Journalism is advantageous.
  • Exceptional attention to detail and organizational skills.
  • Proficient in Excel, Project Management tools, and PowerPoint.
  • Experience in website and graphic design is preferred.
  • A self-motivated individual who excels in a fast-paced, dynamic environment with the ability to manage multiple projects effectively.
  • Outstanding customer service abilities.
  • An independent thinker with a solution-oriented approach.

Powered by JazzHR

VxBmYNjMqR



  • New York, New York, United States Mount Sinai Health System Full time

    About the RoleThe Mount Sinai Health System is seeking a highly skilled Senior Membership Engagement Manager to join our team. As a key member of our organization, you will be responsible for designing and implementing a customer experience program that drives brand loyalty, membership retention, and renewal revenue.Key ResponsibilitiesDevelop and Implement...


  • New York, New York, United States NYC Bar Association Full time

    Job OverviewPosition: Client Services Specialist / Membership LiaisonDepartment: Customer Relations & MarketingReports To: Associate Director, Membership and Customer Relations ManagerFLSA Status: Non-ExemptThe New York City Bar Association (City Bar), established in 1870, serves as a voluntary organization for legal professionals and students. The mission...


  • New York, New York, United States Chelsea Piers Full time

    About the Role:As a Membership Sales Consultant at Chelsea Piers, you will be an integral part of our team, responsible for building a high-quality membership base through a strong sales effort.Key Responsibilities:Adopt a relationship-based sales philosophy focused on information discovery and prospecting, lead generation, and building of referral...


  • New York, New York, United States Specialty Food Association Full time

    Key Responsibilities:Acquisition of New Members and Support for Active MembersConducts thorough analysis of the specialty food sector and compiles lists of potential new members and organizations that align with the SFA brand to enhance outreach initiatives.Engages with qualified prospects and facilitates the onboarding process for new members.Regularly...

  • Membership Director

    2 months ago


    New York, New York, United States The One Club for Creativity Full time

    The One Club for Creativity, a 501(c) organization for the advertising, design and digital marketing industries, seeks a full-time Membership Director. The Membership Director shapes the overall vision and goals of the department, steering a team of three (two direct reports) towards increases in membership revenue, engagement and retention. The Director is...


  • New York, New York, United States YMCA of Honolulu Full time

    Customer Engagement SpecialistPosition Overview: The Customer Engagement Specialist plays a crucial role in enhancing member experiences and promoting wellness initiatives. This part-time position is designed for individuals who are passionate about health and fitness and are eager to assist others in achieving their wellness objectives.Key...


  • New York, New York, United States Goddard Riverside Community Center Full time

    Job OverviewLocation: New York, NYAbout Us:The Goddard Riverside Community Center and the Stanley M. Isaacs Neighborhood Center are prominent community organizations in Manhattan dedicated to enhancing the lives of approximately 30,000 residents. Our mission is to foster a just society where every individual has the opportunity to make informed choices that...


  • New York, New York, United States ROKT Full time

    About Rokt:Rokt is a leading force in the ecommerce sector, experiencing rapid growth. We empower businesses to derive value by ensuring that every transaction is meaningful at the critical moment of purchase. Our AI-driven relevance platform, combined with an extensive ecommerce network, facilitates billions of transactions. Transparency in Career...


  • New York, New York, United States Pastelcollections Full time

    Customer Engagement SpecialistWe are looking for an enthusiastic and driven individual to become a part of our team as a Customer Engagement Specialist. In this pivotal role, you will be instrumental in enhancing customer interactions, boosting sales performance, and contributing to overall profitability. Your insights will help shape store policies and...


  • New York, New York, United States Chelsea Piers Full time

    About the RoleAs a Membership Sales Consultant at Chelsea Piers, you will be an integral part of our team, responsible for building a high-quality membership base through a strong sales effort.Key Responsibilities:Adopt a relationship-based sales philosophy focused on information discovery to drive sales growth.Prospect, generate leads, and build referral...


  • New York, New York, United States Pele Soccer Full time

    Customer Engagement Specialist Position at Pele SoccerPele Soccer is seeking a dedicated Customer Engagement Specialist who excels in providing exceptional service and driving sales performance.If you possess strong communication skills and can create a welcoming atmosphere for our customers, we would love to hear from you. In this role, you will be...


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSJob Type: RegularEmployment Type: Full-TimeHire In Rate: $50,000.00Salary Range: $50,000.00 - $58,000.00About MetroPlus Health PlanMetroPlus Health Plan is dedicated to delivering top-tier healthcare services to the diverse communities of New York City....


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSPosition OverviewThe Member Engagement Specialist plays a crucial role in fostering relationships with members throughout their journey with the organization. This position aims to ensure that member needs are addressed and any concerns are resolved...


  • New York, New York, United States Municipal Credit Union Full time

    Job OverviewAbout Municipal Credit Union:Municipal Credit Union (MCU) is dedicated to fostering a vibrant culture that inspires a motivated workforce, striving for excellence in service delivery to our members. With a legacy spanning over a century, MCU has consistently offered accessible financial solutions to a diverse membership exceeding 500,000...


  • New York, New York, United States Proper Cloth Full time

    Position: Client Engagement SpecialistAre you enthusiastic about men's fashion and dedicated to delivering outstanding customer experiences? Proper Cloth, a distinguished menswear brand, is on the lookout for a part-time Client Engagement Specialist to enhance our team. In this role, you will be instrumental in representing the Proper Cloth brand and...


  • New York, New York, United States New York Disaster Interfaith Services (NYDIS) Full time

    About NYDISNew York Disaster Interfaith Services (NYDIS) is a recognized 501(c)(3) non-profit organization that unites faith communities, human services providers, and charitable organizations to deliver essential disaster preparedness, response, and recovery services across New York City. Our affiliate, the NYC Emergency Shelter Network (ESN), is dedicated...


  • New York, New York, United States MSC Staffing Full time

    Job OverviewBecome a Part of Our Remote Workforce and Enjoy a Supportive EnvironmentAt MSC Staffing, we are dedicated to building connections with prospective clients to provide top-notch solutions. We are seeking enthusiastic and driven individuals to join our team and play a vital role in advancing our business objectives. Whether you're collaborating in...


  • New York, New York, United States INCLUDEnyc Full time

    Community Engagement Specialist Regional Focus: Staten Island or Brooklyn ABOUT THE ROLE The Community Engagement Specialist (CES) at INCLUDEnyc is dedicated to driving change within educational systems, emphasizing a thorough understanding of disability regulations and special education practices, effective family involvement, and fostering inclusive...


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSJob Type: RegularEmployment Type: Full-TimeHire In Rate: $50,000.00Salary Range: $50,000.00 - $58,000.00About MetroPlus Health PlanMetroPlus Health Plan is dedicated to delivering top-tier healthcare services to the diverse communities we serve. As a...


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSLocation: New York, NYJob Type: RegularEmployment Type: Full-TimeHire In Rate: $50,000.00Salary Range: $50,000 - $58,000.00About MetroPlus Health PlanMetroPlus Health Plan is dedicated to delivering exceptional healthcare services to the diverse...