Customer Engagement Specialist

2 weeks ago


New York, New York, United States Pele Soccer Full time
Customer Engagement Specialist Position at Pele Soccer

Pele Soccer is seeking a dedicated Customer Engagement Specialist who excels in providing exceptional service and driving sales performance.

If you possess strong communication skills and can create a welcoming atmosphere for our customers, we would love to hear from you. In this role, you will be responsible for identifying customer needs, presenting our products and services effectively, and offering tailored solutions. A positive attitude and the ability to promptly resolve customer inquiries will be essential for success in this position.

Your primary goal will be to ensure that every customer departs satisfied, thereby enhancing the overall success of our store.

Key Responsibilities:

  • Welcome and assist customers
  • Deliver comprehensive product information (including features, pricing, and after-sales support)
  • Respond to customer inquiries regarding specific products/services
  • Conduct price and feature comparisons to facilitate purchasing decisions
  • Suggest complementary items
  • Ensure shelves are fully stocked
  • Handle merchandise returns
  • Work collaboratively with the Customer Engagement team to provide outstanding service, particularly during peak times
  • Inform customers about ongoing discounts and promotions
  • Provide customer feedback to the Store Manager
  • Stay updated on new products/services

Qualifications:

  • Previous experience as a Customer Engagement Specialist, Sales Associate, or in a similar capacity
  • Familiarity with retail sales processes
  • Understanding of consumer behavior principles
  • Knowledge of inventory management techniques
  • Basic math skills
  • Demonstrated ability to meet sales objectives
  • Excellent communication skills, capable of building trusted relationships
  • Ability to adapt in fast-paced environments
  • Willingness to work flexible shifts
  • High school diploma required
  • A degree in Marketing or a related field is advantageous

Perks:

  • Employee discount on products


  • New York, New York, United States Pastelcollections Full time

    Customer Engagement SpecialistWe are looking for an enthusiastic and driven individual to become a part of our team as a Customer Engagement Specialist. In this pivotal role, you will be instrumental in enhancing customer interactions, boosting sales performance, and contributing to overall profitability. Your insights will help shape store policies and...


  • New York, New York, United States TopView Sightseeing Full time

    Position OverviewCompany Background:TopView Sightseeing is a prominent organization based in New York City, dedicated to providing a diverse range of sightseeing bus tours. Our portfolio includes renowned brands such as TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. We proudly serve over 500,000...


  • New York, New York, United States TopView Sightseeing Full time

    Job OverviewCompany Background:TopView Sightseeing is a premier sightseeing service based in New York City, providing a diverse range of bus tours. Our portfolio includes well-known brands such as Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. We proudly serve over 500,000 customers each year, delivering memorable...


  • New York, New York, United States Gemological Institute of America Full time

    Customer Engagement Specialist - Join us for a rewarding career with excellent benefits About Us: The Gemological Institute of America (GIA) is the leading authority in gemology. Our New York office is situated in a vibrant area known for its rich history in the diamond industry. As part of a global network, our team is dedicated to providing exceptional...


  • New York, New York, United States Sfcuonline Full time

    Customer Engagement Specialist at SfcuonlineAssist members and prospective clients with their inquiries and service needsInteract with clients to assess their requirements and recommend suitable products and servicesAccurately process financial transactions in a timely mannerManage cash and ensure drawer balancePropose relevant products and services to...


  • New York, New York, United States threaded Full time

    E-commerce Customer Engagement SpecialistThis role focuses on delivering exceptional customer service and in-depth product knowledge within the e-commerce sector.The ideal candidate will possess a warm and approachable demeanor, making them a perfect fit for this position.The responsibilities of this role are twofold:Client Relationship Management: You will...


  • New York, New York, United States Blissful Marketing Full time

    Job Overview*Location: New York**On-site Position*At Blissful Marketing, we believe that our success is directly tied to the growth of our team members. We foster an open-door culture and offer a mentorship program to support professional development.We are committed to nurturing the leaders of tomorrow. In challenging economic times, we have chosen to...


  • New York, New York, United States Dyson Full time

    About Us:Dyson is a global technology enterprise with a strong presence in the US market. Our company is known for its innovative and pioneering technology, and we are committed to delivering exceptional customer experiences.About the Role:This is a part-time role with a competitive hourly rate, a one-time clothing allowance, and a monthly bonus incentive...


  • New York, New York, United States sulekha Full time

    Position Overview: We are seeking a dedicated Sales Associate to join our dynamic team. This role is essential in driving sales and enhancing customer satisfaction.Key Responsibilities:Engage with customers to understand their needs and provide tailored solutions.Assist in maintaining a well-organized and visually appealing sales environment.Collaborate with...


  • New York, New York, United States Ascension Management Full time

    Sales Assistant Position at Ascension ManagementAre you looking for an entry-level role that provides tailored training and opportunities for growth?Ascension Management is on the lookout for a Sales Assistant to become part of our dynamic team. We are a prominent company in direct sales and marketing, specializing in customer acquisition and sustainable...


  • New York, New York, United States GlossGenius Full time

    About GlossGeniusGlossGenius is dedicated to creating an ecosystem that empowers entrepreneurs to thrive. We provide small business owners with the tools they need to focus on creativity rather than administrative tasks. Our comprehensive suite of business management solutions includes booking and scheduling, marketing, analytics, payment processing, and...


  • New York, New York, United States Compass Group Careers Full time

    Job OverviewJoin our team at Compass Group as a Brand Experience Representative. We are seeking enthusiastic individuals who excel in customer interactions and are passionate about promoting our brand.Position DetailsLocation: Remote opportunities available.Schedule: Flexible shifts, including weekends.Compensation: Competitive hourly rate.Key...


  • New York, New York, United States Popular Full time

    At Popular, we are committed to providing a comprehensive range of financial services tailored to meet the diverse needs of our communities across Puerto Rico, the United States, and the Virgin Islands. Our team is passionate about helping customers achieve their financial aspirations through innovative solutions that support them at every stage of their...


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSPosition OverviewThe Member Engagement Specialist plays a crucial role in fostering relationships with members throughout their journey with the organization. This position aims to ensure that member needs are addressed and any concerns are resolved...


  • New York, New York, United States Metroplusjobs Full time

    Member Engagement SpecialistJob Ref: 71875Category: Member ServicesDepartment: MHP CUSTOMER EXPERIENCE OPSJob Type: RegularEmployment Type: Full-TimeHire In Rate: $50,000.00Salary Range: $50,000.00 - $58,000.00About MetroPlus Health PlanMetroPlus Health Plan is dedicated to delivering top-tier healthcare services to the diverse communities of New York City....


  • New York, New York, United States Global Relay Full time

    About Us: For over two decades, Global Relay has been a leader in enterprise information archiving, providing top-tier cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and maintain the communication data of highly regulated organizations, offering them enhanced visibility and control over their information while...


  • New York, New York, United States Proper Cloth Full time

    Position: Client Engagement SpecialistAre you enthusiastic about men's fashion and dedicated to delivering outstanding customer experiences? Proper Cloth, a distinguished menswear brand, is on the lookout for a part-time Client Engagement Specialist to enhance our team. In this role, you will be instrumental in representing the Proper Cloth brand and...


  • New York, New York, United States Upway Full time

    Customer Success Associate (E-Bike Specialist)Department: Operations Employment Type: Full Time Location: Remote Reporting To: Operations Manager Compensation: $45,000 - $60,000 / year Overview Upway is an innovative startup focused on creating the largest online marketplace for electric bicycles. Our mission is to enhance accessibility to electric mobility...


  • New York, New York, United States Tapestry Full time

    Position Overview: Full Time Sales AssociateAs a key member of our team, you will embody and convey the essence of the Kate Spade brand to our clientele through exceptional sales skills and product knowledge.Company Background:Kate Spade, a vibrant and optimistic global lifestyle brand, is dedicated to creating extraordinary products for everyday life. Our...


  • New York, New York, United States TopView Sightseeing Full time

    Position OverviewCompany Background:TopView Sightseeing is a premier sightseeing company based in New York City, offering a diverse range of bus tours and experiences. Our portfolio includes well-known brands such as Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass, serving over 500,000 customers each year and creating...