Community Housing Coordinator

2 weeks ago

Santa Ana, California, United States Illumination Foundation Full time
Job Overview

"Every individual deserves empathy, respect, and the security of a home."

Homelessness represents a significant social and public health challenge in California. Illumination Foundation (IF) is a dynamic non-profit organization committed to breaking the cycle of homelessness through specialized, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and programs for children and families. With over 13 facilities and more than 22 micro-communities across Orange County, Los Angeles County, and the Inland Empire, we are making a difference.

Position Summary

The Housing Case Manager role is a community-focused, high-engagement position that involves providing direct transitional care to a moderately sized caseload of clients throughout our service area. Candidates must be adaptable, resourceful, personable, collaborative, and possess strong critical thinking abilities. This position requires both remote and in-person interactions as needed, emphasizing the delivery of exceptional transitional care to homeless and other at-risk populations.

Compensation

The hourly wage for this role is $25.00, contingent upon experience.

Key Responsibilities

  • Identify and cultivate housing resources for various programs within the organization.
  • Establish and maintain relationships with property managers and landlords to enhance housing availability.
  • Perform housing inspections to ensure compliance with HUD Housing Habitability standards.
  • Conduct utility inspections and generate necessary reports.
  • Execute rent reasonableness assessments in accordance with HUD guidelines.
  • Verify client rent payments on a monthly basis.
  • Assist case managers and clients with housing applications, searches, and connections.
  • Demonstrate ethical behavior that reflects the core values of integrity, transparency, accountability, respect, and responsibility.
  • Exhibit openness, honesty, and accountability to colleagues, volunteers, donors, and all stakeholders.
  • Accept personal responsibility for the performance of assigned duties.
  • Maintain confidentiality regarding work-related information and materials.

Expectations

  • Prioritize the health and safety of individuals and clients.
  • Meet performance targets and thrive under pressure.
  • Communicate with professionalism and tact.
  • Establish and uphold healthy boundaries with clients.
  • Ensure confidentiality of client information and work-related materials.
  • Adhere to Illumination Foundation's Guiding Principles, including Integrity, Humility, Sustainable Compassion, Quest for Knowledge, Client-Centered Care, Innovation, Advocacy, and Compliance.

Preferred Qualifications

  • Valid California Driver's License and eligibility for company vehicle insurance.
  • High School Diploma or equivalent.
  • Strong customer and client relations skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.).
  • Knowledge of HUD Housing inspections and reporting.
  • Familiarity with the housing rental market and property management practices.

Benefits

  • Medical Insurance partially funded by Illumination Foundation (Kaiser and Blue Shield), based on the selected plan.
  • Dental and Vision Insurance coverage.
  • Life, AD&D, and LTD Insurance fully funded by Illumination Foundation.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401K plan with Company Matching.
  • 10 days of vacation PTO per year.
  • 6 days of sick PTO per year.
  • 10 days of holiday PTO per year.
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.

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