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Patient Services Administrator
2 months ago
Company Overview:
International SOS is a leading provider of tailored medical and security risk management solutions, dedicated to ensuring the safety and well-being of our clients operating in remote environments. With a presence in 92 countries, we offer comprehensive medical services, including direct patient care and innovative technology solutions.
Position Summary:
The Medical Receptionist plays a crucial role in the hospital's administrative operations, specifically within the billing department and allied health services. This position encompasses a variety of responsibilities aimed at enhancing patient experience and ensuring efficient office functionality.
Key Responsibilities:
- Greet patients and visitors warmly, assisting with inquiries and managing check-ins for appointments.
- Utilize an electronic scheduling system to efficiently coordinate patient appointments and send reminders.
- Verify financial records, process patient charges, and expedite third-party claims.
- Collaborate with the finance team for daily banking operations.
- Coordinate with Triage Nurses to optimize patient scheduling and provider availability.
- Maintain accurate patient records by confirming personal and billing information during each visit.
- Oversee office inventory and equipment, ensuring adequate supplies and scheduling maintenance as necessary.
- Engage in daily office activities, participating in meetings to enhance procedural efficiency and stay updated on policy changes.
- Contribute to Mass Casualty exercises and other relevant events.
- Perform additional duties as assigned.
Qualifications:
- At least two years of experience in an administrative capacity, preferably within a healthcare setting.
- Certification in medical terminology is highly desirable.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- High school diploma or equivalent required.
- Current Basic Life Support (BLS) certification from the American Heart Association.
Physical Requirements:
- Work typically conducted in an office environment.
- Ability to sit and stand for extended periods.
- May involve bending, stooping, and lifting up to 15 lbs.
Special Qualifications:
- Must possess strong English communication skills, both written and verbal.
- This position is unaccompanied.
- U.S. Citizenship or Permanent Resident status is required.
- Ability to obtain U.S. DOD NACI clearance is necessary.
- Willingness to relocate as required.
- A valid passport is essential and must be maintained throughout employment.
Additional Information:
International SOS Government Medical Services is committed to equal opportunity employment and values diversity in the workplace. We offer a competitive compensation package, including comprehensive benefits such as medical, dental, vision, and life insurance, along with a 401k plan and paid time off.
