Patient Services Coordinator

1 month ago


Houston, Texas, United States Swiftstar Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at Swiftstar. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced healthcare environment.

Key Responsibilities
  • Greet patients in a friendly and professional manner, ensuring a positive first impression of our facility.
  • Manage patient registration, including demographic, insurance, and financial information.
  • Process patient payments, including co-payments and other applicable financial payments.
  • Facilitate daily deposits and perform cash reconciliations.
  • Maintain accurate and up-to-date patient records, including charts and electronic documentation.
  • Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
Requirements
  • High school diploma or equivalent required.
  • 1-3 years of experience in a healthcare setting, preferably in a registration or administrative role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Basic computer skills, including proficiency in electronic medical records systems.
Working Conditions

This is a full-time position, working in a well-lit, heated, and air-conditioned indoor office setting with adequate ventilation. The physical demands of this role include adequate vision, hearing, and repetitive motion, as well as light physical activity performing non-strenuous daily activities of an administrative nature.



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