Technical Service Representative

1 week ago


Pierre, South Dakota, United States Century Business Products Inc. Full time
Are you passionate about providing outstanding customer support and enjoy a dynamic work environment? At Century Business Products Inc., we pride ourselves on being a leading service provider in the industry, recognized for our commitment to excellence and customer satisfaction.
Join a team that has been honored multiple times as a top service provider
Enjoy a work-life balance with NO WEEKEND WORK
** $3,000 HIRING BONUS **
************Regular work schedule Monday - Friday 8 A.M. - 5 P.M.***********
Competitive Compensation · Comprehensive Benefits · Opportunities for Career Growth
****TRAINING + TOOLS PROVIDED****

Job Overview

As a Field Service Technician, you will receive training to deliver technical maintenance and support for our clients in the field. You will gain the expertise to troubleshoot and repair Multi-Function Printers and scanners, perform preventive maintenance, and ensure exceptional customer service. Become part of a company that is dedicated to delivering the highest quality of service.

Compensation Range

$20/hr - $27/hr Based on experience

Perks

Paid training & tools provided, laptop, mileage reimbursement & home every night

Benefits

Medical, Dental, Vision, 401k, 9 Paid Holidays, 2 Weeks PTO your first year

Key Responsibilities of a Field Service Technician

1. Inspect, troubleshoot, and repair copiers, scanners, and multifunctional printers (MFPs) at customer locations.

2. Conduct regular maintenance and inspections to ensure optimal performance of all equipment.

3. Respond promptly to customer service requests.

4. Analyze customer issues and provide effective solutions.

5. Install and configure new hardware and software as required.

6. Offer on-site training to end users.

7. Maintain an inventory of spare parts and supplies.

8. Document customer interactions, service calls, and equipment history.

9. Stay informed about new products and technologies.

Preferred Qualifications for Field Service Technicians

  1. Self-motivated and proactive.
  2. Possess a valid driver's license and reliable transportation.
  3. Mechanically inclined with a knack for fixing things.
  4. Willingness to learn and develop new skills.

Performance Evaluation

Your performance will be assessed periodically, with an annual review to discuss achievements and future objectives.



Compensation details: $20-27 Hourly Wage



PI948f378b3ffa



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