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Service Technician for Office Equipment

2 months ago


Pierre, South Dakota, United States Century Business Products Inc. Full time
Are you passionate about providing outstanding customer service and technical support? Do you enjoy a dynamic work environment that keeps you engaged? At Century Business Products Inc., we are dedicated to being the leading service provider in our industry, and we take pride in our accolades. We seek a candidate who shares our dedication to excellence and customer satisfaction.
Recognized as the #1 Service Provider in the United States multiple times.
Enjoy a work-life balance with NO WEEKEND WORK.
** $3,000 HIRING BONUS **
************Regular work schedule Monday - Friday 8 A.M. - 5 P.M.***********
Competitive Compensation · Comprehensive Benefits · Opportunities for Career Growth
****TRAINING + TOOLS PROVIDED****

Job Overview

As a Field Service Technician, you will receive training to deliver technical maintenance and support to our clients in the field. Your responsibilities will include troubleshooting and repairing Multi-Function Printers and scanners, performing preventive maintenance, and ensuring exceptional customer service. Join our team and contribute to a company that is committed to providing the highest quality of service.

Compensation Range

$20/hr - $27/hr Based on experience

Benefits

Paid training and tools provided, laptop, mileage reimbursement, and the comfort of returning home each night.

Key Responsibilities of a Field Service Technician

1. Inspect, troubleshoot, and repair copiers, scanners, and multifunctional printers (MFPs) at customer locations.

2. Conduct regular maintenance and inspections to ensure optimal performance of all equipment.

3. Respond promptly to customer service requests.

4. Analyze customer issues and provide effective solutions.

5. Install and configure new hardware and software as required.

6. Offer on-site training to end users.

7. Maintain an inventory of spare parts and supplies.

8. Document customer interactions, service calls, and equipment history.

9. Stay informed about new products and technologies.

Preferred Qualifications for Field Service Technician

  1. Self-motivated and proactive.
  2. Possess a valid driver's license and a reliable vehicle.
  3. Mechanically inclined with a knack for fixing equipment.
  4. Willingness to learn and develop new skills.

Performance Evaluation

Employee performance will be assessed periodically, with an annual review to discuss past performance and future objectives.



Compensation details: $20-$27 Hourly Wage



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