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Director of Safety and Service Assurance

3 months ago

Pierre, South Dakota, United States Bluepeak Full time

Description

"We Push the Boundaries of Possibilities for our Communities."

Overview of position and responsibilities: The Director of Safety and Service Assurance will provide strategic leadership in safety management within the organization. This critical role will foster a safety-first culture, mitigate risks, ensure quality, minimize incidents and ensure the workplace is compliant with OSHA and other state, local, or industry specific regulations. Reporting directly to the VP of Field Operations, the Director of Safety will develop programs that ensure a safe workplace including safety/department orientations, regular safety audits and quality checks, skills training, emergency preparedness, proper job instruction, and the use of protective equipment. This role will also partner inside of field operations to determine the need for technical training, lead the development of technical training curriculum, coordinate with 3 rd party industry training sources and scheduling of the training. Another key function will be the developing, measuring, implementation and evaluation of a quality assurance program to support the KPI's of field operations across both internal and external partners.

What You Will Do:

Essential duties and responsibilities include but are not limited to those listed below:

  • Develop quality assurance, training and safety programs and processes, including training and coaching to establish clear expectations and procedures.
  • Effectively drive sustainable implementation of corporate, division and local processes via leadership, coaching and teamwork.
  • Develop a systemic process to collect data, complete quality assurance and analyze the causes of accidents with reporting.
  • Use data-driven insights to implement sustainable processes to reduce and prevent accidents.
  • Ensure quality and compliance with local, state and federal and customer safety requirements. Maintain OSHA 300 Log and internal reporting as required.
  • Coordinate class information, documentation, quality, testing, and evaluation.
  • Monitor training progress in all Bluepeak field locations.
  • Organize, develop, and conduct materials/training for Safety Committee on safety topics and current safety programs.
  • Utilize Continuous Improvement principles, tools, systems, and processes to enhance performance and quality.
  • Lead and mentor a team of trainers, fostering a culture of collaboration and excellence while managing performance.
  • Communicate and collaborate with management team and operations managers to ensure safety strategies, training curriculum and quality programs align with corporate expectations and policies.
  • Develop and deliver comprehensive safety and quality check programs at all levels.
  • Oversee the investigation of safety incidents, ensuring thorough analysis and the implementation of corrective actions.
  • Other related duties as assigned.

What You Will Need:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strong written, verbal and presentation skills, including the ability to articulate ideas and suggestions clearly and effectively.
  • Adept at identifying potential project roadblocks and developing mitigation strategies.
  • Ability to work with different functional groups and levels of employees to achieve results effectively and professionally.
  • Effective time management with the ability to work independently, manage multiple tasks, set priorities, and meet deadlines.
  • Strong leadership and people management skills with demonstrated abilities of collaboration and teamwork.
  • Experience in understanding, interpreting and applying regulatory requirements.
  • Experience investigating, documenting and developing corrective actions for accidents, incidents, and near misses.
  • Must be able to travel to and within various company locations as needed.
  • Must be able to successfully pass a drug and background check.
  • Must have a valid driver's license and pass MVR.
  • Bachelor's degree in occupational Health and Safety, Environmental Science, Engineering, or a related field or equivalent work experience is required.
  • Minimum of 8+ years' experience in a leadership role in safety management and quality assurance training.
  • Strong analytical skills with the ability to use data to drive decisions and improve safety outcomes.
  • Extensive knowledge of safety regulations and risk management principles
  • MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Prolonged periods of sitting at a desk and working on a computer.
  • Regularly required to talk and hear.
  • Frequently required to sit, stand, bend, reach, push, pull and walk.
  • Required to use hands, handle objects and paperwork.
  • Required to use close vision and be able to focus.
  • Required to refrain from personal use of technology during working hours.
  • Occasionally required to lift up to 50 lbs.
  • Travels in all types of weather conditions.
  • Manipulates connectors, fasteners, wires and uses hand tools.
  • Must be able to safely climb ladders and/or poles while utilizing Bluepeak approved safety equipment.

Why Work at Bluepeak?

  • Competitive Compensation + Annual Bonus Eligibility
  • Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
  • Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
  • Professional Development With an Emphasis on Internal Promotion
  • Employee Discounts on Bluepeak Services, Including Internet
  • Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers

About Us

We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service—like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.

Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)