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Technical Account Management Specialist
2 months ago
As a Senior Customer Account Management Consultant at Oracle, you will play a pivotal role in enhancing client satisfaction and ensuring the seamless delivery of our innovative health solutions.
Key Responsibilities:
- Customer Engagement: Act as the primary liaison for our Oracle Health Hosting service, ensuring alignment with client needs and expectations.
- Project Leadership: Manage the deployment of Oracle Health Hosting solutions, coordinating cross-functional teams to guarantee successful implementation.
- Project Oversight: Direct project timelines, oversee budget management, and ensure timely completion of initiatives.
- Technical Guidance: Provide direction to systems analysis and programming teams, offering expert technical support.
- Innovation Facilitation: Spearhead the introduction of new products and services, advocating for enhancements to existing offerings to foster continuous improvement.
- Operational Excellence: Develop and maintain strategic roadmaps across teams, ensuring our services meet the highest operational standards.
- Effective Communication: Deliver regular updates to senior management, representing the division at the executive level.
Qualifications:
- 10+ years of experience in technical customer account management or related fields.
- Educational Credentials: Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline, or equivalent experience.
- Technical Proficiency: Strong understanding of Oracle Health products or similar technologies.
- Collaborative Skills: Proven ability to work with diverse teams to establish and uphold operational roadmaps.
- Strategic Insight: Ability to think critically and strategically, coupled with excellent written communication skills.
- Leadership Attributes: Strong judgment, maturity, negotiation skills, and analytical capabilities are essential.
Join Oracle Health Applications & Infrastructure to leverage your expertise and innovative mindset in shaping the future of healthcare technology.
Additional Information:
Oracle is committed to diversity and inclusion in the workplace, ensuring equal opportunities for all qualified applicants.