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Technical Account Management Specialist

2 months ago


Pierre, South Dakota, United States Oracle Full time


As a Senior Customer Account Management Consultant at Oracle, you will play a pivotal role in enhancing client satisfaction and ensuring the seamless delivery of our innovative health solutions.

Key Responsibilities:

  • Customer Engagement: Act as the primary liaison for our Oracle Health Hosting service, ensuring alignment with client needs and expectations.
  • Project Leadership: Manage the deployment of Oracle Health Hosting solutions, coordinating cross-functional teams to guarantee successful implementation.
  • Project Oversight: Direct project timelines, oversee budget management, and ensure timely completion of initiatives.
  • Technical Guidance: Provide direction to systems analysis and programming teams, offering expert technical support.
  • Innovation Facilitation: Spearhead the introduction of new products and services, advocating for enhancements to existing offerings to foster continuous improvement.
  • Operational Excellence: Develop and maintain strategic roadmaps across teams, ensuring our services meet the highest operational standards.
  • Effective Communication: Deliver regular updates to senior management, representing the division at the executive level.

Qualifications:

  • 10+ years of experience in technical customer account management or related fields.
  • Educational Credentials: Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related discipline, or equivalent experience.
  • Technical Proficiency: Strong understanding of Oracle Health products or similar technologies.
  • Collaborative Skills: Proven ability to work with diverse teams to establish and uphold operational roadmaps.
  • Strategic Insight: Ability to think critically and strategically, coupled with excellent written communication skills.
  • Leadership Attributes: Strong judgment, maturity, negotiation skills, and analytical capabilities are essential.

Join Oracle Health Applications & Infrastructure to leverage your expertise and innovative mindset in shaping the future of healthcare technology.

Additional Information:

Oracle is committed to diversity and inclusion in the workplace, ensuring equal opportunities for all qualified applicants.