Office Administration Manager

2 weeks ago


Omaha, Nebraska, United States SERVPRO of Omaha Southwest Full time
Job Overview

Company: SERVPRO of Omaha Southwest

We are seeking a dedicated Executive Office Manager to lead our office operations. This role is pivotal in ensuring our team delivers exceptional service while maintaining efficient administrative processes.

Key Responsibilities
  • Provide outstanding customer service by managing incoming calls and inquiries.
  • Document and track leads effectively using our internal systems.
  • Monitor accounts receivable to ensure timely collections, maintaining an average of less than 30 days.
  • Oversee all accounting and human resources administrative tasks.
  • Coordinate the company calendar and facilitate internal communications.
  • Ensure proper scheduling of active projects to avoid conflicts.
  • Manage invoicing, accounts payable, and cash flow management.
  • Maintain accurate records of expenses and ensure timely payment of bills.
  • Prepare and submit monthly sales tax and royalty reports.
  • Administer payroll processes, including timesheets and deductions.
  • Oversee employee benefits, including 401K and health insurance.
  • Ensure compliance and accuracy in employment records.
  • Assist with warehouse duties and customer content management.
  • Support data entry for project estimates.
  • Perform additional tasks as assigned.
Qualifications
  • Minimum of 2 years of experience in office management, accounting, or customer service.
  • Proficient in QuickBooks and Microsoft Office Suite.
  • Strong leadership skills with a proven ability to build effective teams.
  • Experience in remediation services is a plus.
  • Excellent organizational skills with a keen attention to detail.
  • Strong written and verbal communication skills.
  • Self-motivated and capable of multitasking in a dynamic environment.
  • Ability to learn new software and systems quickly.
  • Experience in a customer service-oriented environment is advantageous.
  • A college degree is preferred.
  • Must be able to pass a background check as required by law.
Work Schedule

This is a full-time position requiring 40 hours per week, with flexibility for overtime as needed.

Compensation and Benefits

We offer a competitive salary based on experience, along with:

  • 6 Paid Holidays
  • Paid Time Off
  • 401K with Matching Contributions
  • Dental, Vision, and Health Insurance
  • Profit Sharing Opportunities


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