B2B Partner Relations Specialist

1 week ago

Denver, Colorado, United States EVO Payments International Full time

Position: Sales Associate, Partner Relations

Overview

EVO Payments International stands as a premier provider of payment processing solutions for a diverse clientele, including merchants, independent sales organizations, financial institutions, government entities, and multinational corporations across North America and Europe.

The Sales Associate, Partner Relations plays a crucial role in managing and servicing B2B partnerships, assisting Account Managers and leadership with various tasks and projects as needed.

Key Responsibilities:

  1. Support and manage all aspects of Partner Relations, including onboarding new merchants as necessary.
  2. Stay informed about EVO's offerings, services, and operational procedures. Participate in all training sessions for new products and services as directed by your supervisor.
  3. Ensure timely completion of assigned tasks and responsibilities.
  4. Conduct quality assurance checks on essential CRM data within internal databases.
  5. Document and monitor activities and exceptions in SalesForce.
  6. Assist Account Managers with essential tasks and projects.
  7. Engage in outbound and inbound communications with ISVs and POS resellers to facilitate the Beta testing process.
  8. Address Partner notifications, setup challenges, and product or service inquiries for partners and their merchants.
  9. Document and communicate unresolved issues to management and the respective Account Manager.
  10. Identify and escalate challenges that hinder effective partner relations within established service levels.
  11. Provide updates to the team regarding changes in paperwork, agreements, forms, services, etc., ensuring that the most current information is available.
  12. Perform additional duties as assigned by management, which may extend beyond the typical responsibilities of the Sales Coordinator role.
  13. Collaborate with other internal teams to ensure successful project and issue resolution.
  14. Be prepared for flexible scheduling, which may require earlier or later start and end times based on workload.
  15. Adapt to changes and manage multiple tasks effectively.

Qualifications:

  • Bachelor's Degree is required.
  • A minimum of 3 years of experience in channel and/or merchant services is preferred.
  • Proficient in CRM systems, particularly SalesForce.
  • Strong focus on customer service and attention to detail.
  • Excellent verbal and written communication skills, along with strong interpersonal abilities.
  • High emphasis on accuracy and the ability to prioritize tasks.
  • Ability to work independently while also collaborating within a team.
  • Maintain confidentiality and manage multiple projects simultaneously.
  • Strong organizational skills and the ability to analyze and resolve issues efficiently.
  • Proficient in Microsoft Office Suite and other necessary applications.

Why Join Us:

Become part of a global leader in the payments industry, offering competitive salaries and a comprehensive benefits package, including 401k matching, generous paid time off, and extensive health coverage options.

Thrive in a collaborative environment that fosters innovation and supports a healthy work-life balance, along with opportunities for global career advancement.

Equal Opportunity Employer:

EVO is committed to providing equal employment opportunities and prohibits discrimination based on any legally protected characteristics.

  • B2B Partner Management Associate

    2 weeks ago

    Denver, Colorado, United States EVO Payments International Full time

    Position: Partner Relations Sales Specialist OverviewEVO Payments International stands at the forefront of payment processing and acquisition services for a diverse clientele, including merchants, independent sales organizations, financial institutions, government entities, and multinational corporations across North America and Europe. The Partner Relations...

  • Sales Coordinator for Partner Relations

    2 weeks ago

    Denver, Colorado, United States EVO Payments International Full time

    Position: Sales Associate, Partner Relations OverviewEVO Payments International stands as a premier payments processor and acquirer, serving a diverse clientele that includes merchants, independent sales organizations, financial institutions, government entities, and multinational corporations across North America and Europe. Role Responsibilities:The Sales...

  • B2B Marketing Campaign Manager

    2 weeks ago

    Denver, Colorado, United States Vertafore Full time

    Position OverviewWe are seeking a B2B Marketing Campaign Manager to spearhead comprehensive marketing initiatives aimed at generating demand for new and existing products. This role will involve the development and execution of a robust demand generation strategy in collaboration with sales, product marketing, and various internal stakeholders.Key...

  • Client Relations Specialist

    2 weeks ago

    Denver, Colorado, United States SIXT USA Full time

    Job OverviewThe Client Relations Specialist at SIXT USA is responsible for delivering exceptional service at the exit booth. This role involves verifying customer documentation, confirming vehicle details, ensuring gate security, and addressing any inquiries or requests from customers. Additionally, the specialist will greet customers upon their return and...

  • Customer Relations Specialist

    1 week ago

    Denver, Colorado, United States PIIAC Full time

    Client Support Specialist OverviewThe Client Support Specialist plays a crucial role in assisting Account Managers and Benefits Consultants in the administration of employee benefits accounts, ensuring meticulous attention to detail and organizational skills. This position emphasizes delivering exceptional customer service, fostering professional...

  • Client Relations Specialist

    2 weeks ago

    Denver, Colorado, United States Western Paper Co Full time

    Client Relations Specialist Location: Denver, Colorado Western Paper Co is actively searching for a dedicated Client Relations Specialist to join our team. This is a fantastic opportunity for enthusiastic and skilled individuals. In this role, you will engage with our clients, assisting them in resolving inquiries related to their orders or accounts. This...

  • Business Development Associate, Partner Management

    4 days ago

    Denver, Colorado, United States EVO Payments International Full time

    About the RoleEVO Payments International is a leading payments processor and acquirer for merchants, independent sales organizations, financial institutions, government organizations, and multinational corporations located throughout North America and Europe.Job SummaryThe Business Development Associate, Partner Management will be responsible for...

  • Sales and Client Relations Specialist

    1 week ago

    Denver, Colorado, United States American Income LifeGlobe Life - Krueger Organization Full time

    About the CompanyAmerican Income Life/Globe Life - Krueger Organization is a distinguished provider of high-quality products and services, boasting a legacy of over 70 years in catering to a varied clientele. We are in the process of expanding our team and are on the lookout for a Sales and Client Relations Specialist.Job Title: Sales and Client Relations...

  • Client Relations Specialist

    1 week ago

    Denver, Colorado, United States Bill Knight - State Farm Agent Full time

    Join a Dynamic Team with a State Farm AgentWe are seeking an enthusiastic individual to become a part of our State Farm independent contractor agent's team. If you are passionate about customer service and enjoy fostering connections, this role may be an excellent fit for you. As a Client Relations Specialist, you will collaborate with a reputable provider...

  • Events Support Specialist

    2 months ago

    Denver, Colorado, United States Ibotta Full time

    Ibotta is seeking an Events Support Specialist to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. exciting role in our growing B2B marketing team where you'll coordinate events and client engagement tools to boost demand for Ibotta's sales. You'll play a crucial part in generating leads and nurturing our sales...

  • B2B Sales Consultant

    1 week ago

    Denver, Colorado, United States American Textile Recycling Service Full time

    Job OverviewPOSITION SUMMARY: The Outside Sales Consultant is a vital business development expert tasked with securing the placement of donation bins for ATRS Clothing and Shoe Donation. This role is essential for enhancing the collection of clothing, shoes, and household textiles within designated areas. The consultant will serve as the representative and...

  • Team Member Relations Specialist

    4 days ago

    Denver, Colorado, United States DaVita Full time

    About the RoleThis is an exciting opportunity to join our team as a Team Member Relations Specialist, where you will play a vital role in maintaining a positive and productive work environment. As an integral member of our HR team, you will be responsible for providing guidance and support to managers and team members on employee relations matters.Key...

  • Client Relations Specialist

    2 weeks ago

    Denver, Colorado, United States PIIAC Full time

    The Client Relations Specialist plays a crucial role in supporting Account Managers and Benefits Consultants in managing employee benefits accounts. This position is ideal for a meticulous and organized individual. The Client Relations Specialist delivers exceptional customer service and fosters professional relationships with client contacts while providing...

  • Guest Relations Specialist

    1 week ago

    Denver, Colorado, United States Hilton Hotels & Resorts Full time

    Position OverviewAs a Guest Relations Specialist, you will play a vital role in ensuring an exceptional experience for our guests at Hilton Hotels & Resorts. Your responsibilities will include:Comprehensive Availability: Full availability is essential to accommodate training and various shifts, including day, night, and overnight schedules.Guest Assistance:...

  • Demand Generation Specialist

    6 days ago

    Denver, Colorado, United States Vertafore Full time

    Job Description**Job Summary**We are seeking a highly skilled Demand Generation Specialist to join our team at Vertafore. As a key member of our marketing team, you will be responsible for developing and executing end-to-end demand generation campaigns to drive business growth and increase demand for our products.Key Responsibilities:Develop and execute...

  • Head of Partner Marketing Strategy

    2 weeks ago

    Denver, Colorado, United States Invoca Full time

    Job OverviewAbout Invoca:Invoca is a leader in revenue execution solutions, connecting marketing, sales, and customer service teams to optimize the purchasing journey and enhance revenue generation. With a robust workforce of over 300 professionals and a clientele exceeding 2,000, we have achieved remarkable growth, generating $100M in revenue. Our mission...

  • Property Leasing Specialist

    2 weeks ago

    Denver, Colorado, United States Holland Partner Group Full time

    POSITION OVERVIEW Compensation: $22.00 per hour, with opportunities for commission and bonuses. The Property Leasing Specialist plays a crucial role in securing new residents for apartment communities while fostering lease renewals through outstanding customer service aligned with the values of Holland Partner Group. KEY RESPONSIBILITIESServe as the initial...

  • Labor Relations Specialist

    2 days ago

    Denver, Colorado, United States Colorado Convention Center - ASM Global Full time

    About the RoleWe are seeking a highly skilled Labor Relations Specialist to join our team at the Colorado Convention Center - ASM Global. As a key member of our organization, you will play a critical role in managing labor relations and ensuring a positive working relationship with our employees and union representatives.Key ResponsibilitiesAdvise management...

  • Customer Relations and Citation Specialist

    1 week ago

    Denver, Colorado, United States State of Colorado Full time

    Position Overview:The Customer Relations and Citation Specialist plays a vital role in ensuring effective communication and support for the public. This position encompasses a variety of responsibilities aimed at enhancing customer satisfaction and compliance with regulations.Key Responsibilities:1. Customer Engagement: Provide knowledgeable assistance to...

  • Property Condition Assessment Specialist

    4 days ago

    Denver, Colorado, United States Partner Engineering and Science Full time

    About Partner Engineering and ScienceWe are a leading engineering, environmental, and energy consulting firm with a global presence. Our team of experts provides innovative solutions to complex problems, and we are committed to delivering exceptional results to our clients.Job SummaryWe are seeking a highly skilled Property Condition Assessment Specialist to...