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Customer Relations and Citation Specialist
2 months ago
The Customer Relations and Citation Specialist plays a vital role in ensuring effective communication and support for the public. This position encompasses a variety of responsibilities aimed at enhancing customer satisfaction and compliance with regulations.
Key Responsibilities:
1. Customer Engagement: Provide knowledgeable assistance to the public regarding policies, procedures, and relevant regulations.
2. Administrative Support: Facilitate the dissemination of information and guidance to the community, ensuring clarity and understanding of ordinances and statutes.
3. Public Education: Actively educate the public on various topics related to citation processes and customer service standards.
Qualifications:
Ideal candidates will possess strong communication skills, a customer-focused mindset, and the ability to navigate complex information effectively. Experience in public service or a related field is preferred.
Join the State of Colorado in this essential role that bridges the gap between the community and governmental services, fostering a better understanding and compliance among citizens.
