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Logistics Operations Manager
2 months ago
We are seeking a dedicated and enthusiastic recent college graduate to join Abacus Solutions Group as a Logistics Coordinator. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences.
Key Responsibilities:
- Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services and ensuring timely responses to meet customer needs.
- Shipment Coordination: Monitor and manage air shipments, ensuring accurate delivery and resolving any discrepancies or issues promptly.
- Issue Resolution: Address and resolve shipment discrepancies or issues in a professional and timely manner, minimizing the impact on customers.
- Documentation: Prepare and process necessary shipping and customs documentation, ensuring compliance with regulations and company policies.
- Collaboration: Collaborate with internal teams and external partners to ensure smooth logistics operations and achieve business objectives.
- Data Management: Maintain accurate records of shipments and update relevant systems with current information, ensuring data integrity and transparency.
Requirements:
- Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
- Skills: Excellent communication, organizational, and problem-solving skills, with the ability to work in a fast-paced environment.
- Technical: Proficiency in Microsoft Office, with familiarity with logistics software a plus.
- Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment with multiple priorities.
Compensation: $23.00 - $25.00 per hour