Front Office Supervisor
2 days ago
At Holiday Inn, we are seeking a highly skilled and experienced Front Office Manager to join our team.
Key Responsibilities:
- Manage front desk operations, ensuring seamless guest check-in and check-out processes.
- Supervise and train front desk staff to provide exceptional customer service.
- Monitor and manage guest accounts, including room charges and upgrades.
- Resolve guest complaints and ensure guest satisfaction.
- Maintain and update hotel records and databases.
- Develop and implement policies and procedures to improve front desk operations.
- Collaborate with other departments to ensure smooth hotel operations.
Requirements:
- Proven experience in front office management or a related field.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
-
Front Desk Supervisor
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Summary:The Colonial Williamsburg Company is seeking a skilled and customer-focused Senior Front Desk Attendant to join our Front Office Team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless experience for our guests.Key...
-
Front Desk Supervisor
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and efficient check-in and check-out process.Key...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeFront Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes the essential functions of a Guest Service Agent while also supervising the Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports regarding group...
-
Front Desk Manager
6 days ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeFront Desk Supervisor Job DescriptionAt Kingsmill Resort, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. This role is responsible for overseeing the day-to-day operations at the Front Desk and Bell and Transportation, ensuring exceptional guest service and a seamless experience for our guests.Key...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Bluegreen Vacations Full timePosition Overview: We are seeking a dynamic and enthusiastic Front Desk Supervisor to oversee our front office operations. This role is essential in ensuring that our guests receive exceptional service and that our front desk team operates smoothly and efficiently. Key Responsibilities: Supervise and mentor front office staff to maintain high standards of...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Bluegreen Vacations Full timePosition Overview: We are seeking a dynamic and personable Front Desk Supervisor to oversee our front office operations. This role is essential in ensuring that our guests receive exceptional service and support during their stay. Key Responsibilities: Supervise and guide front office staff to maintain high standards of guest service. Foster a collaborative...
-
Front Desk Representative
3 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob Summary:The Front Desk Attendant plays a vital role in providing exceptional guest experiences at Colonial Williamsburg Company. As a key member of our front office team, you will be responsible for ensuring seamless check-in and check-out processes, handling guest inquiries, and maintaining a high level of customer satisfaction.Key...
-
Front Desk Associate
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company.Job Summary:The Front Desk Attendant will be responsible for providing exceptional guest service, handling front office operations, and maintaining a high standard of hospitality.Key Responsibilities:Assist guests...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Bluegreen Vacations Full timePosition Overview: We are seeking a dynamic and engaging Front Desk Supervisor to oversee our front office operations. This role is essential in ensuring that our guests receive exceptional service and support during their stay. Key Responsibilities: Supervise and mentor front desk staff to guarantee efficient operations and high guest satisfaction. Provide...
-
Hospitality Front Office Associate
4 weeks ago
Williamsburg, Virginia, United States Hotel Resource Full timePosition Overview:We are looking for a dedicated Front Desk Receptionist to join our team at Hotel Resource. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests.Key Responsibilities:Welcome and assist guests upon arrival and departure.Manage incoming calls and direct them to the appropriate...
-
Front Desk Operations Manager
2 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeKingsmill Resort is seeking a skilled Front Desk Supervisor to oversee day-to-day operations and lead a team of Guest Service Agents and Concierges. The ideal candidate will have 1-3 years of supervisory experience in hospitality and a high school diploma or equivalent. Key responsibilities include managing front desk duties, resolving guest issues,...
-
Housekeeping Operations Supervisor
4 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Foundation Full timePOSITION SUMMARY:As a vital member of the housekeeping team, the Housekeeping Operations Supervisor plays a crucial role in ensuring that all guest accommodations meet the highest standards of cleanliness and comfort.KEY RESPONSIBILITIES:Employee Development: Trains and provides feedback on the counseling, discipline, and recognition of staff, adhering to...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeFront Desk SupervisorOverview: Responsible for managing daily operations at the Front Desk and overseeing Bell and Transportation services. This role includes typical Guest Service Agent responsibilities alongside the supervision of Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports related to group...
-
Guest Services Supervisor
4 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeFront Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes supervising Guest Service Agents and Concierge staff while ensuring high standards of guest service. Additionally, the supervisor will handle reports related to group billing and guest feedback on a...
-
Front Desk Associate
7 days ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeFront Desk AttendantWe are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...
-
Front Desk Associate
2 weeks ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full time{"title": "Front Desk Attendant", "description": "Job SummaryWe are seeking a highly skilled and courteous Front Desk Attendant to join our team at Colonial Williamsburg Company. As a Front Desk Attendant, you will be responsible for providing exceptional guest service, handling registration and cashiering duties, and maintaining a high standard of...
-
Front Desk Receptionist
2 weeks ago
Williamsburg, Virginia, United States Hotel Resource Full timeJob Summary:We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Hotel Resource. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our guests, handling front office reception duties, and ensuring a smooth and efficient check-in and check-out process.Key...
-
Resort Operations Supervisor
3 weeks ago
Williamsburg, Virginia, United States Kingsmill Resort Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Kingsmill Resort. As a key member of our resort operations team, you will be responsible for overseeing the day-to-day activities at the Front Desk and Bell and Transportation departments.Key ResponsibilitiesFront Desk Operations: Ensure seamless execution of...
-
Front Desk Receptionist
3 days ago
Williamsburg, Virginia, United States Hotel Resource Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Receptionist to join our team at Hotel Resource. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing guest arrivals and departures, and performing various administrative tasks.Key ResponsibilitiesAnswer and direct incoming...
-
Senior Front Desk Associate
1 week ago
Williamsburg, Virginia, United States Colonial Williamsburg Company Full timeJob SummaryThe Senior Front Desk Attendant will be a key member of the Front Office Team, responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesWelcome and check-in guests, ensuring a warm and welcoming experienceManage guest requests, inquiries, and complaints in a professional...