Resort Operations Supervisor

7 days ago


Williamsburg, Virginia, United States Kingsmill Resort Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Kingsmill Resort. As a key member of our resort operations team, you will be responsible for overseeing the day-to-day activities at the Front Desk and Bell and Transportation departments.

Key Responsibilities
  • Front Desk Operations: Ensure seamless execution of front desk duties, including cash handling, guest registration, and other related tasks.
  • Guest Issue Resolution: Provide prompt and effective resolution to guest issues and concerns, ensuring exceptional customer service.
  • Team Supervision: Supervise and mentor team members at the Front Desk, Concierge, and Guest Services areas, providing guidance and support as needed.
  • Scheduling and Coaching: Schedule and coach team members to ensure optimal performance and productivity.
  • Inventory Control: Maintain accurate inventory levels of maps, keys, and other essential items.
  • Business Needs: Schedule staff based on business needs, ensuring adequate coverage and support.
  • Additional Duties: Perform other duties as assigned by management.
Requirements
  • Experience: 1-3 years of supervisory experience in hospitality, preferably in a resort or hotel setting.
  • Education: High School diploma or equivalent.
  • Skills: Ability to understand and follow written and verbal instructions, lift, push, pull a minimum of 30 pounds, stand and/or walk for extended periods, stoop, kneel, reach, or perform repetitive foot and hand actions, and bend at the waist.
  • Availability: Ability to work days, nights, weekends, and holidays, including flexible scheduling as needed.
  • License: Valid driver's license.


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at Kingsmill Resort. As a Guest Room Attendant, you will play a critical role in ensuring that our guests have a five-star experience by providing clean and comfortable accommodations.Key ResponsibilitiesRoom Preparation: Ensure that all guest rooms are...


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes supervising Guest Service Agents and Concierge staff while ensuring high standards of guest service. Additionally, the supervisor will handle reports related to group billing and guest feedback on a...


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Front Desk SupervisorOverview: Responsible for managing daily operations at the Front Desk and overseeing Bell and Transportation services. This role includes typical Guest Service Agent responsibilities alongside the supervision of Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports related to group...


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Front Desk SupervisorOverview: Responsible for managing daily activities at the Front Desk and overseeing Bell and Transportation services. This role includes the essential functions of a Guest Service Agent while also supervising the Guest Service Agents and Concierge personnel. Additionally, the supervisor will handle assigned reports regarding group...


  • Williamsburg, Virginia, United States Hotel Resource Full time

    Job Summary:We are seeking an experienced Hotel Operations Manager to oversee the housekeeping department at our Hotel & Resort in Williamsburg, VA.Key Responsibilities:Supervise and manage a team of housekeeping staff to ensure exceptional cleanliness and quality of service.Develop and implement housekeeping procedures and standards to maintain high levels...

  • Culinary Supervisor

    2 weeks ago


    Williamsburg, Virginia, United States Kingsmill Resort Full time

    Position Overview: The Culinary Supervisor will oversee the preparation and presentation of food in a designated area, ensuring the delivery of high-quality meals in a bustling resort environment. This role is pivotal in maintaining operational efficiency, sanitation standards, and effective team management, reporting directly to the Vice President of Food...


  • Williamsburg, Virginia, United States Travel + Leisure Full time

    Join Us in Creating Memorable Experiences At Travel + Leisure Co., our vision is clear: to provide unforgettable vacation experiences. Our Vacation Ownership division encompasses various brands, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the newly launched Sports Illustrated Resorts. With over 19,000...


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Event Operations ManagerOverview: The Event Operations Manager plays a crucial role in orchestrating and overseeing client requirements and expectations for group gatherings, including meetings, banquets, exhibitions, recreational activities, and other events associated with group reservations at Kingsmill Resort. This position collaborates closely with...

  • Resort Ambassador

    2 days ago


    Williamsburg, Virginia, United States Spinnaker Resorts Full time

    **Job Summary**The Gate Attendant position at Spinnaker Resorts serves as the evening and weekend contact to owners and guests, providing general information, check-in assistance, and first-class customer service. This role is responsible for securing all common areas on the property.**Key Responsibilities**Work with the Director of Operations and Operations...


  • Williamsburg, Virginia, United States Wyndham Destinations Full time

    Join Us in Creating Memorable Vacations At Wyndham Destinations, our mission is clear: to create unforgettable vacation experiences. Our Vacation Ownership division encompasses a variety of brands, including Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, and more. With over 19,000 dedicated team members, we strive to enhance the vacation...


  • Williamsburg, Virginia, United States Colonial Williamsburg Foundation Full time

    POSITION SUMMARY:As a vital member of the housekeeping team, the Housekeeping Operations Supervisor plays a crucial role in ensuring that all guest accommodations meet the highest standards of cleanliness and comfort.KEY RESPONSIBILITIES:Employee Development: Trains and provides feedback on the counseling, discipline, and recognition of staff, adhering to...


  • Williamsburg, Virginia, United States Kingsmill Resort Full time

    Overview: This role is pivotal in overseeing the guest room attendant team, ensuring that daily tasks are executed efficiently and that Kingsmill Standards for cleanliness and quality are upheld. Key Responsibilities: Adheres to all policies, procedures, service standards, and communication protocols.Maintains professional appearance and uniform...


  • Williamsburg, Virginia, United States MasterCorp Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Resort Housekeeper to join our team at MasterCorp Inc. As a key member of our housekeeping and hospitality services team, you will play a vital role in ensuring our guests have a comfortable and enjoyable stay.Key ResponsibilitiesClean and Maintain Resort Units: Follow our proprietary 7 Step...


  • Williamsburg, Virginia, United States Wyndham Destinations Full time

    About This RoleWe are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Wyndham Destinations. As a key member of our housekeeping team, you will be responsible for maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesMaintain a high level of cleanliness and organization in all areas of the...


  • Williamsburg, Virginia, United States Club Wyndham Resort Full time

    Summary: We are seeking a highly organized and efficient Maintenance Operations Coordinator to join our team at Club Wyndham Patriots Place Resort. This role is crucial in ensuring the smooth operation of our maintenance department by effectively managing communication, inventory, and administrative tasks. Essential Job Functions: Dispatching &...


  • Williamsburg, Virginia, United States Club Wyndham Resort Full time

    Facilities Operations Coordinator - Club Wyndham ResortOverview:The Facilities Operations Coordinator plays a crucial role in managing communication between technicians and the engineering department. This position involves overseeing the dispatch of service requests and maintaining accurate inventory records while ensuring that all operations run...


  • Williamsburg, Virginia, United States Hilton Grand Vacations Full time

    About the RoleWe are seeking a highly skilled Night Auditor to join our team at Hilton Grand Vacations. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial transactions.Key ResponsibilitiesFinancial Transaction Auditing: Follow established procedures to balance daily revenue and expense transactions,...


  • Williamsburg, Virginia, United States MasterCorp, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at MasterCorp, Inc. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping professionals and ensuring that our resort properties meet the highest standards of cleanliness and quality.Key...


  • Williamsburg, Virginia, United States McDonald's Restaurants Full time

    Join Our Team as a Restaurant Operations SupervisorThe Harmon Family McDonald's organization is seeking exceptional leaders to enhance our team as a Restaurant Operations Supervisor at our McDonald's locations.Key Qualities of Successful Candidates:Exceptional interpersonal skills.Ability to lead and inspire both customers and team members.Strong background...

  • Mixology Specialist

    7 days ago


    Williamsburg, Virginia, United States Kingsmill Resort Full time

    Job DescriptionKingsmill Resort BartenderJob Summary:We are seeking a skilled and experienced Bartender to join our team at Kingsmill Resort. As a Bartender, you will be responsible for providing exceptional guest service by mixing quality cocktails, pouring a proper draft, and decanting wine to achieve the best taste. You will also be responsible for...