Hospitality Front Office Associate

2 weeks ago


Williamsburg, Virginia, United States Hotel Resource Full time

Position Overview:

We are looking for a dedicated Front Desk Receptionist to join our team at Hotel Resource. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests.

Key Responsibilities:

  • Welcome and assist guests upon arrival and departure.
  • Manage incoming calls and direct them to the appropriate personnel.
  • Perform clerical duties including data entry and maintaining records.
  • Utilize computer applications for managing reservations and guest information.

Qualifications:

  • High school diploma is required; an associate degree is preferred.
  • A minimum of 1 year experience in a front desk role, ideally within the hospitality sector.
  • Strong phone etiquette and communication skills.
  • Proficient in Microsoft Word and Excel.
  • Must possess a friendly and outgoing personality.
  • Ability to pass a background check.

Employment Details:

Company: Hotel Resource

Location: United States

Category: Administrative, Hospitality

Employment Type: Full-Time

Benefits:

  • Consistent work schedule with opportunities for overtime.
  • Weekly pay schedule.
  • Comprehensive benefits package.

About Us:

Hotel Resource is committed to fostering a diverse and inclusive workplace. We encourage applications from all qualified individuals, including veterans and persons with disabilities. Join us in delivering outstanding service and creating memorable experiences for our guests.



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