Server Representative

3 days ago


Santa Clara, California, United States Clara's Junction Full time
Job Summary

The Server is a key member of our hospitality team, responsible for delivering exceptional service and ensuring a positive dining experience for our guests. This role involves taking orders, serving food and beverages, and maintaining a friendly and efficient service flow.

Responsibilities
  • Provide exceptional service by following our company's standard of service.
  • Take and relay orders with accuracy and attention to detail.
  • Demonstrate a thorough understanding of our menu, including specials and beverage offerings.
  • Offer recommendations and answer questions regarding specific menu items.
  • Input orders accurately into our POS system and ensure timely delivery of orders to the guest's table.
  • Set and clear tables following restaurant standards.
  • Monitor the dining area for cleanliness and appearance.
  • Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
  • Communicate effectively with fellow servers and support staff.
  • Promote specials and suggest upgrades to enhance the dining experience.
  • Work cohesively with kitchen staff, management, and fellow staff members and assist during peak times as needed.
  • Follow all company policies, procedures, and health and safety guidelines.
  • Adhere to alcohol service regulations and age verification.
  • Address guest concerns or issues promptly and professionally.
Requirements
  • Previous experience as a server in a restaurant setting.
  • Knowledge of POS systems.
  • Knowledge of basic food safety and health regulations.
  • Customer-centric approach.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Ability to stand, walk, and carry trays for extended periods.
  • Lift and carry items weighing up to 25 pounds.
  • Ability to work in a high-demand and fast-paced work environment.
Equal Employment Opportunity

Clara's Junction is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment.



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