IT Support Specialist
4 weeks ago
WheelHouse IT, a leading Managed Service Provider in South Florida, is seeking a skilled and enthusiastic Support Agent to join our team. As the entry-level position on our Support Desk, this role offers a unique opportunity to gain hands-on experience in the field of IT. Our Support Agents play a vital role as our end users' first point of contact, providing exceptional service over the phone or through email.
Key Responsibilities:
- Provide technical support to clients via phone and email
- Resolve simple and complex issues in a timely and professional manner
- Collaborate with a team of technicians to resolve issues and provide solutions
- Participate in ongoing training and professional development to stay up-to-date with the latest technologies
- Work a standard Monday to Friday schedule with occasional evenings and weekends
Requirements:
- Basic technical knowledge and a passion for technology
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Local to the greater Orlando, FL area
At WheelHouse IT, we offer a competitive compensation package, including health, vision, and dental insurance, as well as opportunities for career growth and professional development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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IT Support Specialist
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