Technical Alignment Specialist

3 days ago


Orlando, Florida, United States My It Crew Full time
Job Overview

My IT Crew is seeking a highly skilled Technical Alignment Specialist to join our team. As a key member of our technical team, you will be responsible for auditing and aligning our clients' technology to drive best practice standards.

This is an exciting opportunity to work with a leading Managed Service Provider and contribute to the growth and success of our company.

Key Responsibilities
  • Assess and align technology for each client to ensure optimal performance and efficiency
  • Perform regular proactive service to identify and resolve technical issues
  • Develop and maintain new and current standards or best practices to increase efficiency
  • Collaborate with the Project Team to onboard new clients and ensure a seamless transition
  • Benchmark client infrastructure to determine if systems are configured according to industry best practices
Requirements
  • Minimum of 3 years of technical experience in a Windows-based network support role, MSP experience preferred
  • Heavy internal documentation track record with the outcome of helping teammates gain more knowledge
  • Expertise in Microsoft Technologies and relevant industry certifications (MCSE / MCSA / CCNA etc.)
  • Proven ability to think out of the box and have a holistic approach to clients and the company
  • No ego and a willingness to help others move forward and drive team goals


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