Desktop Support Specialist

4 days ago


Orlando, Florida, United States TEKsystems Careers Full time
Job Title: Desktop Support Specialist

Join TEKsystems Careers as a Desktop Support Specialist and be part of a dynamic team that provides top-notch technical support to our clients. As a Desktop Support Specialist, you will be responsible for providing hands-on installation, troubleshooting, and technology support for desktops, laptops, monitors, and personal printers.

Key Responsibilities:

  • Work with a team of Desktop Support technicians in a fast-paced environment to provide real-time support for technology problems and fulfillment services.
  • System administration of Windows 10, Windows 11, and Mac OS X desktops and laptops.
  • Provide hands-on installation, troubleshooting, and technology support for desktops, laptops, monitors, and personal printers.
  • Deploy and reclaim computer equipment, maintaining asset management databases with current status.
  • Document work in various tools, including Remedy and Clarity.
  • Provide excellent customer support to Schwab employees.

Requirements:

  • Bachelor's degree in technology or a minimum 1-3 years' recent experience supporting technology in an enterprise-wide internal Service Center environment.
  • Working knowledge of PC technical support of the Windows and Macintosh OS (Windows 10, Windows 11, and Mac OS X).
  • Strong communication skills, including both written and verbal.

About TEKsystems:

TEKsystems is an Allegis Group company, and we are an equal opportunity employer. We consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.



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