Sales Key Holder Representative

7 days ago

Medford, Oregon, United States American Freight Full time

About the Role:

The Sales Key Holder is a vital member of our team at American Freight, responsible for delivering exceptional customer experiences and driving sales growth. As a Sales Key Holder, you will be the first point of contact for customers, providing personalized service and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring customers are aware of our product lines and creating a positive shopping experience.
  • Boost store sales through effective selling, team building, and customer engagement skills.
  • Demonstrate in-depth knowledge of our furniture, mattresses, and appliance lines, competitor's products, current advertising, and marketing initiatives.
  • Achieve individual targets for miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation.
  • Ensure inventory is available for customer orders and maintain accurate records.
  • Ring sales through the POS system and maintain a high level of accuracy.
  • Maintain sales floor standards, including floor recovery, housekeeping, and presentation standards.
  • Assist with loading customer vehicles and staging items for delivery, ensuring timely and efficient order fulfillment.
  • Complete all required training sessions and courses, staying up-to-date on company policies and procedures.
  • Perform miscellaneous duties as assigned by management.

Requirements:

  • High School Diploma or Equivalent preferred.
  • Sales experience is preferred, but not necessary.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Ability to excel in a competitive, fast-paced environment.
  • Positive attitude and focus on customer satisfaction.
  • Ability to lift at least lbs.

Preferred Skills:

  • Excellent relationship building, communication, teamwork, and presentation skills.
  • Persuasion, negotiation, and closing skills.
  • Basic mathematical skills.
  • Strong drive for results.

Equal Opportunity Employer:

American Freight is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression, sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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